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Core Configuration Manager Displaying Issues in Nagios XI

by | Apr 2, 2021

Wondering how to fix Core Configuration Manager Displaying Issues in Nagios XI? We can help you.

Nagios XI is a powerful server and network monitoring solution for any kind of server, application, web-service, or network. Also, it provides monitoring of all mission-critical infrastructure components.

Often our customers using Nagios XI report that while using Core Configuration Manager (CCM) they face issues. Generally, it will be an issue with the interface.

Here at Bobcares, we fix issues regarding Nagios XI for our customers as a part of Server Management Services.  Today let’s see how our Support Engineers fix this issue for our customers.

Steps to fix Core Configuration Manager Displaying Issues in Nagios XI

This error usually arises due to the web browser’s implementation of JavaScript. It is better to use a browser that more closely implements the ECMAScript Language Specification.

We can use the following steps to fix this issue:

Often with Nagios XI, we can see that the Core Config Manager not visible or some components are missing from the page. Generally, this relates to a proxy issue.

Firstly, we can use the below command:

pear config-set http_proxy http://proxy:port

Make sure to change proxy:port to match our proxy server, an example is given below:

pear config-set http_proxy http://192.168.44.20:8080

Then execute the following command:

pear install HTML_Template_IT

After performing these steps, we can go back to CCM and check if it works.

[Need Assistance? We are happy to help you!]

Conclusion

To conclude we saw the steps that our Support Engineers follow to fix the issue with Nagios XI that stops displaying the core configuration manager or the components inside the core configuration manager.

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