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Stripe Extension breaking Magento Invoice | Troubleshooting

by | Jun 5, 2023

Learn what to do if Stripe Extension is breaking Magento Invoice. Our Magento Support team is here to help you with your questions and concerns.

Stripe Extension breaking Magento Invoice| Troubleshooting

Are you having trouble with the Magento invoice backend, due to the Stripe extension?

According to our experts, this may be due to a conflict issue between the extension and other modules or customizations in our Magento installation.

Stripe Extension breaking Magento Invoice | Troubleshooting

Let’s take a look at some of the other possible causes and fixes.

  • Extension Compatibility:

    Verify if the Stripe extension we are using is compatible with our version of Magento. If yes, we have to update to the latest versions.

  • Conflicting Extensions or Customizations:

    In case there is a conflict between the Stripe extension with another extension or customization in our Magento installation we will run into trouble. We can get to the bottom of this by disabling other extensions one by one to identify which one is causing the conflict.

  • Configuration Issues:

    Next, check if the Stripe extension is configured correctly. This includes API keys, webhooks, and so on. Incorrect configuration settings can lead to unexpected behavior.

  • Log Analysis:

    If the above tips did not help, it is time to review the error logs and exception logs in the Magento installation. This will offer us additional information about the conflict causing the issue.

Let us know In the comments which one of the above troubleshooting tips helped you resolve the conflict between Stripe extension and Magento.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

To conclude, our Support Techs introduced several different ways to resolve the conflict between Stripe Extension and Magento Invoice.

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