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Reliable, scalable DNS – How DNS clustering and Centralized name servers resulted in fast, scalable and fault tolerant DNS service

by Visakh S | Jan 21, 2015 | Server Administration

The mood was upbeat. It was our weekly business review with a web host we support. Server improvements had resulted in zero service downtimes, and zero customer complaints on service reliability. It was time to figure out how to improve the infrastructure even...

No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities

by Visakh S | Jan 17, 2015 | cPanel, Technical Support

“It makes no sense!”, so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the...

7 best practices in managing your hosting server backups

by Visakh S | Dec 10, 2013 | Technical Support

So, you have configured your server with backup. Thats great! Most sysadmins are pretty confident about their backup systems, but is it really adequate? See how our 24/7 support team helps you! Here are a few questions to ask yourself: 1. Are you sure the backups are...

Parallels Cloud Server 6 : To upgrade or Not to upgrade?

by Hamish Oscar Lawrence | Mar 19, 2013 | Server Administration

Ex-colleague: “Parallels has released a new product. It’s superb!” Me: “What’s it called?” Ex-colleague: “PCS6…” And this is how I first came to hear about PCS6 aka Parallels Cloud Server 6. This conversation...

The qualities of a perfect control panel : A fan note on HSphere

by Hamish Oscar Lawrence | Nov 5, 2012 | Server Administration

There is no perfect control panel; or is there? While doing feature comparisons of control panels for our new server farm, I came to the surprising conclusion that we indeed had one perfect control panel: Hsphere. Though new licenses for are no longer available,...
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