All those who have handled sales will know; There is a big difference between a prospective customer, a customer and a loyal customer. One has to travel a long long long way to first convert a prospective customer into a customer and then into a loyal customer.
Customer Relations Management is “
NOT” something that can be completely automated. It needs a more personal approach. But when you have the apt tools in hand, this work will be much easier than you could have ever dreamed of. We’ve got plenty of CRM solutions in the market today, but there is one that is definitely sweeter than the others. Yep, Today lets talk about SugarCRM.