We can easily disable 2FA in WHMCS using the steps explained in this post. Bobcares, as a part of our Server Management Service offers solutions to every query that comes our way.

How to Disable 2FA in WHMCS?

Many web hosting companies use the popular billing and automation platform WHMCS. Adding Two-Factor Authentication (2FA) to WHMCS is a smart security move that will improve user account security. In certain cases, it may be advantageous or essential to disable 2FA for a variety of reasons. Here are some typical situations in which we might think about temporarily turning off 2FA, such as Lost or Inaccessible Device, Emergency Access, or Implementing a different 2FA.

So, we must run the following steps in order to disable 2 FA on WHMCS:

1. Firstly, log in to the cPanel account.

2. Access phpMyAdmin.

3. Find the relevant Database in the account’s phpmyadmin and click the SQL tab.

4. Now, provide the below code;

5. In order to globally disable 2 FA in WHMCS, run this in the account’s phpmyadmin (or MySQL shell), under the database:

6. We must now execute this (again from the MySQL shell or phpmyadmin):

This will prevent the administrators from using two-factor authentication globally. What if we only wanted to disable this for a single admin—let’s say that admin misplaced their device. Here’s how to go about it. Simply add the username clause to the same query and use it. Thus, the code becomes:

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Conclusion

Disabling 2FA should be done securely, and re-enabling it should require the user to follow a secure procedure or be notified. To protect user account security, any temporary 2FA disablement should be thoroughly recorded and closely watched.