by Lakshmi Vijayakumar | Jan 18, 2019 | FTP, Server Administration
FTP is an easy way to transfer files. But, a mistake in single step during the connection can lock you out and throw errors. One such error is FTP “socket error 11004”. What’s socket? And, what’s this number in the error means? Well,...
by Lakshmi Vijayakumar | Jan 18, 2019 | Server Administration
This can happen at times – You just send an email and it suddenly bounces. But, is bounce back message sufficient to identify the problem? Usually, bounce back message gives you an idea of the problem. But, sometimes it shows strange errors that are difficult...
by Sijin George | Jan 18, 2019 | FTP, Linode
SFTP is a popular way to remotely access your website files in Linode server. For this to work, we need to give SSH access for the user. But, that provides them access to whole file system, which is not desirable. At Bobcares, we help Linode owners to setup restricted...
by Sijin George | Jan 17, 2019 | Linode
Linode provides a default set of server types. Does that mean you cannot have a custom server type? No. Luckily, there are options in Linode to use custom iso images. This helps to build a server of your choice. At Bobcares, we often get requests from Linode customers...
by Lakshmi Vijayakumar | Jan 16, 2019 | Server Administration
My Prestashop back office shows an Access Denied error. The only change was, I recently upgraded my store. Is this a problem? That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts....
by Sijin George | Jan 15, 2019 | Linode, MySQL
These days many web applications have files and databases lying on separate servers. Due to security restrictions, database server allows connection only from web servers. And, if your website developer needs to check the database, MySQL remote access comes handy....
by Lakshmi Vijayakumar | Jan 15, 2019 | FTP, Technical Support
Nothing can be as annoying as getting timeout error when accessing an application. One such error is FTP “Read timed out”. You are waiting for a successful FTP connection, but at the end it throws a timeout error. Quite frustrating right? And, you know...
by Lakshmi Vijayakumar | Jan 14, 2019 | Server Management
DNS errors can sometimes freeze your entire server. One such error is “Temporary failure in name resolution” on CentOS servers. As a result, server owners can’t run their applications, perform new installations, and this list continues. At Bobcares,...
by Sijin George | Jan 14, 2019 | Apache, Server Management
Expired SSL certificates make websites insecure. And, it can even result in a website attack. Therefore, replacing website SSL with a valid one is really critical. But, in certain cases, websites throw up errors and still show the old SSL certificate even after...
by Lakshmi Vijayakumar | Jan 13, 2019 | Magento, Server Administration
It’s quite annoying when your website displays Access Denied even when you give the correct credentials. Magento website owners often see Access Denied error due to incorrect admin logins, wrong roles, etc. At Bobcares, we help website owners resolve such errors...