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Plesk 12 LetsEncrypt – How to Setup & Common Issues

by Sijin George | Nov 27, 2018 | Plesk, Server Administration

Securing Websites has become really easy with free SSL certificate providers like Let’s Encrypt. This certificate not only adds trust for your website but also makes data transfer secure. Although, there are many benefits, maintaining Let’s Encrypt certificates...

How to setup SMTP authentication in Exim4 mail server?

by Lakshmi Vijayakumar | Nov 26, 2018 | Server Administration

Most ISPs enforce SMTP authentication to send emails which helps them reduce spam. But, this is not supported by most Linux distributions(Centos, Debian, etc.) by default. So, you must manually configure your mail server to enable SMTP authentication, which requires...

“550 SPF check failed” – Here’s how to fix

by Sijin George | Nov 26, 2018 | Server Management

Email errors are frustrating especially when you do not know the exact failure reason. For example, bounce messages like “550 spf check failed” often confuse email users whether the error is at sender side or recipient side. At Bobcares, we help website...

“The server rejected one or more recipient addresses”- Here’s how to fix

by Sijin George | Nov 26, 2018 | Server Administration

Help please! When I send an email inside my domain it works fine… but once I send an email outside of the domain, I get the error: “The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay.” That was a...

How to fix Magento admin blank page problem?

by Lakshmi Vijayakumar | Nov 25, 2018 | Magento, Server Management

“White screen of death” – The name looks pretty creepy and no doubt its annoying too. Magento website owners sometimes face this strange issue. The website or Magento admin panel shows a blank page or white screen. Fixing a blank page is quite...

Quick fix for Magento page cache invalidated problem

by Lakshmi Vijayakumar | Nov 24, 2018 | Magento, Technical Support

Every day I login to Magento Admin panel, I get a message like Magento page cache invalidated. How can i fix this? That was a recent support ticket we received at our Outsourced Technical Support department where we resolve support queries for web hosting providers....

Nginx performance optimization – All that you need to know!

by Reeshma Mathews | Nov 24, 2018 | Nginx, Server Administration

“Some of the sites in our server are taking much time to load than normal, one of such sites is domainname.org and it is taking around 12 seconds to load. Can you help fix this.”   Recently, we were contacted by a server owner who was having issues...

Apache SSLCipherSuite – Recommended settings for your server

by Sijin George | Nov 24, 2018 | Apache, Server Administration

Web servers such as Apache use encryption to protect critical information such as credit card numbers. The secret language they use to encrypt data is called a Cipher. Some of these secret languages are weak, and some are strong. At Bobcares, we help server owners to...

CentOS security hardening – Here’s how to do it

by Sijin George | Nov 23, 2018 | Technical Support

The saying “Prevention is better than cure” is 100% true in server security. Security hardening is a great way to avoid server hacks even in the latest CentOS 7.5 server. But, the exact steps for hardening depends on the apps running on the server....

PHP-FPM tuning for high load – The Best practices!

by Reeshma Mathews | Nov 23, 2018 | Server Management

“We’re having high overload in the php fpm service (it loads the 16 VCPU with 100%). I’ve to restart the service 4 times. We need your help.” We got this request recently from a server owner who was facing high CPU load due to PHP-FPM...
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