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How to fix OnApp error “Access Denied as your IP is not white-listed”

by Visakh S | Jul 19, 2018 | OnApp, Server Administration, Technical Support

Login failures are not new. It can happen due to wrong login details stored in the browser, use of expired login details, or extra space in username or password. However, for a web interface, login failures can also mean hack attempts. So, online systems apply various...

Top 5 errors in Nginx while renewing SSL certificate & how to fix them

by Visakh S | Jul 18, 2018 | Nginx, Server Management

SSL certificate renewals can be messy. The PEM files won’t work, Nginx cannot find the cert, and the green light won’t turn on no matter what you do. You are not alone. Hundreds of Nginx owners face SSL certificate renewal issues everyday, and here at...

How to fix Apache “Too many connections” issue

by Visakh S | Jul 17, 2018 | Apache, MySQL, Technical Support

Are your websites showing blank pages? Is your server load high? Do you see hundreds of Apache process in your admin console? You are not alone. “Too many connections” is a common issue in LAMP (Linux-Apache-MySQL-PHP) servers that’s most commonly...

5 reasons for error “Your PHP installation appears to be missing the MySQL extension” and how to fix it

by Visakh S | Jul 16, 2018 | MySQL, WordPress

Support Engineers at Bobcares manage thousands of WordPress sites of web designers, digital marketers, online publishers, web hosts and more. In these sites, this error usually comes up after a recent migration: Your PHP installation appears to be missing the MySQL...

How to secure Nginx – A practical guide from the trenches

by Visakh S | Jul 14, 2018 | Nginx, Server Administration

You can do a hundred things to secure & harden Nginx. But what do you REALLY need? What are the important steps you need to take? To answer that question, we’ll need to take a look at what the most common security issues reported in an Nginx server. Here at...

Top 4 benefits of using a Dedicated Support Team

by Visakh S | Jul 13, 2018 | Outsourced Support, Server Management

Running an online business is hard. You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what...

How dedicated support staff helps you grow your business

by Reeshma Mathews | Jul 12, 2018 | Server Administration

Tired of managing your hosting business all alone? Struggling to retain your support staff? Need a peaceful break from your hectic schedule? Weary of poor quality support? If the answer to any of these questions is a ‘yes’, it’s high time you...
How to fix error in Mysql “tablespace is missing for table XXXXX”

How to fix error in Mysql “tablespace is missing for table XXXXX”

by Visakh S | Jul 12, 2018 | MySQL, Server Management

Here at Bobcares, our Support Engineers monitor & maintain servers of web hosts, digital marketers and other online businesses. A vast majority of these servers use MySQL as the database server, and a common error seen in them is: 1812 Tablespace is missing for...

LiteSpeed vs Apache – What’s best for you?

by Visakh S | Jul 9, 2018 | Apache, Litespeed, Nginx, Server Management

It’s a classic tale of the Reigning Champion vs the New Comer. Every Linux web server comes pre-installed with Apache. Unless you really dig in and look for alternatives, you are not likely to even know about Litespeed. But still, here you are. Looking at how...

Dedicated vs Shared support services – What should you choose and why

by Visakh S | Jul 7, 2018 | Technical Support

Every business comes to a point when it must hire extra staff to support its growth. Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more. There are two popular models of working for...
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