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Magento Paypal Recurring Payments – Here are the steps to integrate it

by Lakshmi Vijayakumar | Dec 4, 2018 | Magento, Server Management

Magento Paypal Recurring payments is a great way for store owners to offer products with installment plans, subscriptions, etc. But, Magento supports such payments only via Paypal Express Checkout. At Bobcares, we often receive requests from website owners to setup...

CageFS in cPanel – How to make it work for your servers!

by Reeshma Mathews | Dec 4, 2018 | cPanel, Server Administration

Users in our server are getting the following error when executing an operating system command through PHP. *sh: jpegoptim: command not found*   Recently we were contacted by a server owner whose customer was having issues running a PHP script that executes this...

How to fix “Stopping mysql database server: mysqld failed!” error ?

by Sijin George | Dec 4, 2018 | MySQL, Server Administration

Database servers functions as the backbone for websites. They need continuous updates to avoid performance problems. After any configuration change, MySQL server needs a restart to bring the changes into effect. And, sometimes this restart can fail with errors like...

How to install Laravel in cPanel? Here are the steps

by Lakshmi Vijayakumar | Dec 3, 2018 | cPanel, Technical Support

Web developers love Laravel framework. This is because, it eases the common tasks in web projects like authentication, routing, sessions, etc. At Bobcares, we often receive requests from website owners to install Laravel in their cPanel accounts as part of our...

cPanel EasyApache 3 to 4 migration – What you need to know!

by Reeshma Mathews | Dec 3, 2018 | Apache, cPanel, Server Administration

“We will deprecate EasyApache 3 on December 31, 2018. After that date, we will no longer update EasyApache 3. In cPanel & WHM version 78, we will remove support for EasyApache 3. If you do not upgrade to EasyApache 4, you cannot upgrade to cPanel and WHM...

“SASL login authentication failed generic failure”- Here’s how to fix

by Sijin George | Dec 3, 2018 | Server Administration

I can’t login to my email account via Outlook. No errors are shown, the window with login and password pops up again and again. Please help! That was a recent support request that we received in our Outsourced Technical Support helpdesk for Web Hosts. On...

‘Down for Maintenance’ error in WHMCS? Here’s how to fix it

by Lakshmi Vijayakumar | Dec 3, 2018 | Server Management

Maintaining business systems can be really hard. When it comes to Billing software like WHMCS, periodic reviews and upgrades are required to integrate new feature enhancements, advanced security updates, etc. Upgrades work well in most cases. Sometimes, the WHMCS...

“Database error connection failed” in RoundCube cPanel – Causes and Fixes

by Sijin George | Dec 2, 2018 | cPanel, Server Administration

RoundCube Webmail is an easy way to access emails when you are away from home network. It is a feature rich application and stores all the data in database. That’s why, in cPanel server, when RoundCube cannot connect to the database, it shows the message...

How to fix “Error: unable to read what child say: bad file descriptor”

by Lakshmi Vijayakumar | Dec 2, 2018 | Server Management

Website errors can be frustrating, especially if they are cryptic, like “Error: unable to read what child say: bad file descriptor”. You know that there is an error but where? Here at Bobcares, we help website owners to resolve such complex errors as part...

Web server Nginx vs Apache – Which one should you choose?

by Reeshma Mathews | Dec 1, 2018 | Apache, Nginx, Server Management

Nginx or Apache – Which web server should I choose? This is a common dilemma faced by server owners, especially when they start their business or when their existing web server creates any issues. In our role as Technical Support Services for web hosting...
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