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‘socket error 10060 connection timed out’ SMTP error – 5 easy steps to fix it

by Lakshmi Vijayakumar | Dec 15, 2018 | Server Management

Whenever I sent an email from my Outlook client, it bounces with this ‘socket error 10060 connection timed out’ SMTP error. What’s wrong? That was a recent support ticket received at our Server Support department where we resolve support queries for...

‘SQLSTATE 42000 1044 access denied for user’ – 5 steps to fix this error

by Lakshmi Vijayakumar | Dec 14, 2018 | Server Administration

I developed my website, but many pages that access the database throw the error ‘SQLSTATE 42000 1044 access denied for user’. Can you help! That was a recent support ticket received at our Outsourced Technical Support department where we resolve support...

How we fixed “Nginx: [emerg] bind() to failed (98: Address already in use)” in a DigitalOcean Droplet

by Sijin George | Dec 14, 2018 | DigitalOcean, Nginx, Server Administration

Nginx is one of the popular web servers used in DigitalOcean Droplets. Unfortunately, server owners often see Nginx errors when it cannot bind to the correct port of the server. One such error is “Nginx: [emerg] bind() to failed (98: Address already in...

500 internal server error : Opencart – Causes and Solutions

by Lakshmi Vijayakumar | Dec 13, 2018 | Server Management

500 Internal Server Error is a common, irritating HTTP error in Opencart systems. It’s clear that something has turned out badly. But, what happened exactly? And, why has it happened? At Bobcares, we help website owners to solve such complex website errors as...

DigitalOcean Rebuild Droplet without losing data

by Sijin George | Dec 13, 2018 | DigitalOcean, Server Administration

Our website is experiencing issues with bot attacks on the server. The website is hosted with Digitalocean and we are not of the skill level to reconfigure the server droplet settings. Please help urgently, we are losing business every day! That was a recent request...

‘SQL error 1045 sqlstate 28000’ – Here are the steps to fix it

by Lakshmi Vijayakumar | Dec 12, 2018 | Server Management

Server errors are annoying, especially when they are cryptic like “sql error 1045 sqlstate 28000”. The message contains some error codes. But, what’s the real problem here? At Bobcares, we help website owners resolve complex errors like “sql...

Digitalocean – MySQL keeps crashing – Here’s how to fix it!

by Sijin George | Dec 12, 2018 | DigitalOcean, MySQL

Does your website often show “Error establishing a database connection” message ? If the answer is Yes, a possible reason could be MySQL service crash on your DigitalOcean Droplet. Usually, the exact reason for MySQL crash varies from lack of resources on...

Fail2ban not banning – How to solve this annoying problem?

by Lakshmi Vijayakumar | Dec 11, 2018 | Server Management

I installed fail2ban on my server to ban brute force attacks. But, fail2ban is not banning malicious IPs. Please help! That was recent support ticket received at our Server Support department where we resolve support queries for web hosts. Servers owners use Fail2ban...

How to fix “502 bad gateway” error in Digitalocean Nginx server

by Sijin George | Dec 11, 2018 | DigitalOcean, Nginx

Our site showed a “502 Bad Gateway” error. Restarting nginx brought the site back temporarily, but still getting the error. Can you take a look and fix this error? That was an emergency request from DigitalOcean Droplet owner in our Infrastructure...

Reset WHM to default settings – Here’s how to do it

by Lakshmi Vijayakumar | Dec 10, 2018 | cPanel

I want to reset my account like the one it was purchased. Can you reset my WHM to default? I’m new to this!! That was a recent support ticket we received at our cPanel Support Services where we maintain servers of online service providers. We’ve seen...
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