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Trouble with DigitalOcean MySQL remote connection ? Here’s how to fix it

by Sijin George | Dec 20, 2018 | DigitalOcean, MySQL

There can be times when you need to connect to the database from outside your office network. And, for this to work, we need to enable remote MySQL connection in your DigitalOcean Droplet. However, due to security risks, web hosts restrict this remote access only to...

Block IP address in Magento – An easy way to knock out attacks

by Lakshmi Vijayakumar | Dec 20, 2018 | Magento, Server Management

Cyber security threats are getting worse. And, that’s why Magento website owners use various methods to protect their store from spam bots, hackers, spyware and more. At Bobcares, we often receive requests from Magento shop owners to secure their Magento...

“Your IP has changed” cPanel error – Here are the steps to fix it

by Lakshmi Vijayakumar | Dec 19, 2018 | cPanel, Server Administration

I can’t login to cPanel and it keeps saying “Your IP has changed”. I really need to log in. Please help! That was a recent support ticket received at our Server Support department where we resolve support queries for web hosts. After successful login...

How to open port 8080 in DigitalOcean – 3 Common issues fixed

by Sijin George | Dec 19, 2018 | DigitalOcean

Hosting applications like Tomcat, Jenkins, etc. will require your DigitalOcean Droplet to allow connections on port 8080. This requires Droplet firewall modification. At times, even after changes in firewall, the application can fail due to improper firewall set up....

‘ERROR 1698’ MySQL error – 3 easy steps to solve this problem

by Lakshmi Vijayakumar | Dec 18, 2018 | MySQL, Server Administration

When I try to login to MySQL database, I get some error message like “error 1698 (28000)”. Please help! That was a recent support ticket received at our Server Support department where we resolve support queries for web hosts. Website owners often face...

Digitalocean – Change PHP version – Common errors and fixes

by Sijin George | Dec 18, 2018 | DigitalOcean

DigitalOcean Droplet owners often need to change PHP version on their servers to support custom web applications. This PHP change involves many configuration changes in web server too. And, any faulty step in this PHP change process can affect the working of all...

Digitalocean enable IPv6 without loosing Droplet connectivity

by Sijin George | Dec 17, 2018 | DigitalOcean, Server Administration

With the popularity of the new set of IPv6, it has become a necessity to support them in most of the web applications. And, for this to work, we need to enable IPv6 in DigitalOcean Droplets too. Unfortunately, any bad step while enabling IPv6 can affect the server...

DigitalOcean: whitelist IP – 5 common issues to avoid

by Lakshmi Vijayakumar | Dec 17, 2018 | DigitalOcean, Server Administration

Server attacks become complex day by day. That’s why, Droplet owners use stringent security measures. But, there are scenarios where they need to whitelist trusted IP addresses to bypass these security restrictions. That’s why, we often receive requests...

DigitalOcean : Create Droplet from snapshot – Here are the steps to do it

by Lakshmi Vijayakumar | Dec 16, 2018 | DigitalOcean, Server Administration

Snapshots are reliable fail-back points for DigitalOcean Droplet owners. Server owners create DigitalOcean Droplets from snapshots when there is an unexpected server crash, to create a Droplet in another location, etc. But, how to make sure that this process goes off...

“Server disconnected code 1006” in DigitalOcean – Here’s how to fix it

by Sijin George | Dec 15, 2018 | DigitalOcean

Cloud providers like DigitalOcean, AWS, etc. allow shell access which makes things easier for server owners. But, what if you cannot access the server via shell? Here comes the use of “Console Access” that allows direct access to the Droplet. “Server...
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