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WHM IP address missing? Here’s how to fix it

by Visakh S | Oct 18, 2018 | cPanel, Server Administration

Many VPS or Dedicated server hosting companies now provide cPanel & WHM as their default server administration tool. cPanel works well for most routine administration, however users come across bugs once in a while. One such issue is websites not loading even...

The domain already exists in the Apache configuration : Causes and Fix

by Visakh S | Oct 17, 2018 | Apache, cPanel, Server Management

Billing automation tools like “WHMCS” help Web Hosts to create and edit accounts in a jiffy. But things like high server load, database connection errors etc. can cause WHMCS to fail which results in partial creation or removal of domains. And such partial...

cPanel MySQL optimization – How it benefits your server

by Reeshma Mathews | Oct 17, 2018 | cPanel, MySQL, Technical Support

1, 2, 3.. If your site still doesn’t load, it’s obviously not a good sign for your business.. Many server owners get servers with excellent specifications and wait for magic to happen. But server specs alone, cannot guarantee fast websites. GBs of memory...

“My IP is blacklisted. How to remove it?” – Experts answer

by Visakh S | Oct 16, 2018 | Server Administration

“Help! My IP is blacklisted. All my mails are bouncing. How to remove it?” This is a common support request we resolve here at our Server Administration Services support desk. Website owners wake up one day to find all their business mails bouncing, citing...

MySQL “stop: Unknown instance:” error – Why it happens and how to fix

by Visakh S | Oct 16, 2018 | MySQL, Server Administration

Server errors are no fun. And it is especially frustrating when the error is cryptic, like “Unknown instance”. What does it mean, really? A common error people face in VPS, Cloud and Dedicated servers is MySQL failing with “stop: Unknown...
How to fix the error “A dns entry for the domain already exists”

How to fix the error “A dns entry for the domain already exists”

by Reeshma Mathews | Oct 16, 2018 | cPanel, Server Administration

“A DNS entry for domain.com already exists, You must remove this DNS entry from all servers in the dns cluster to proceed.”   Resellers and server owners in cPanel/WHM servers come across this error message when creating domains in their server. As...

Errors with cPanel Remote Mail Exchanger? Here’s how to fix them

by Visakh S | Oct 15, 2018 | cPanel, Server Administration

Up until a few years ago, domains had both mails and websites set up on the same server. Things have changed nowadays and many people use custom mail servers like Google, Outlook etc. to handle mails for their domains. To make this happen, server management tools like...

cPanel DNS cluster – The Pros and the Cons!

by Reeshma Mathews | Oct 15, 2018 | cPanel, Server Management

A slow website can harm your business as much as a broken site – And you wouldn’t want either of these to happen to you! That’s where clusters and High Availability setup helps. As part of our Support Engineers Services, we configure and maintain...

What is “Optimize Website” in cPanel? Is it good enough for SEO?

by Visakh S | Oct 13, 2018 | cPanel, Server Administration

Websites that load in 2 seconds are the new norm in SEO. Google’s website auditor marks 1.2 seconds [1] as the ideal speed score, and it won’t be long before all business sites fall in line. That brings us to the question : How do you improve your site...

SMTP error from remote mail server after RCPT TO | Causes & Fixes

by Reeshma Mathews | Oct 13, 2018 | Latest, Server Management

One commonly encountered email error is “SMTP error from the remote mail server after RCPT TO”. It shows up when users try to send emails to other email accounts. Email errors can be really bothersome – they can hit you hard and unexpectedly when you...
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