by Lakshmi Vijayakumar | Nov 16, 2018 | Server Management
PHPMailer is a great tool to send emails safely and easily using SMTP authentication. But, sometimes this may fail due to incompatible server settings or incorrect SMTP configuration. “smtp error: could not authenticate” is one such problem reported by...
by Sijin George | Nov 16, 2018 | Server Management
Cyber criminals hack nearly 50000 websites a day! That is why, most Web Hosts need to enable firewall programs like ModSecurity, NAXSI etc. to defend these server hacks. Although both of them are free, the choice of Naxsi vs Modsecurity depends largely on the server...
by Lakshmi Vijayakumar | Nov 15, 2018 | Server Management
Maintaining business systems can be really hard. When it comes to billing software like WHMCS, security is a crucial aspect. You can’t take risk with sensitive information like customer data, credit card data, etc. At Bobcares, our Server Engineers periodically...
by Sijin George | Nov 15, 2018 | Plesk, Server Administration
Migrating the entire domain is pretty easy with Plesk Migration tool. At times, when customer changes only their email provider, there is a need to migrate only email contents. Doing this selective migration may not be easy and often end up in broken email accounts....
by Reeshma Mathews | Nov 14, 2018 | Server Administration
“My WordPress site is getting lot of bad gateways when trying to edit the back end. Please fix.” Recently, we were contacted by a customer who was getting PHP 502 bad gateway error when trying to update his website. In our role as Technical Support...
by Lakshmi Vijayakumar | Nov 14, 2018 | Magento, Server Administration
My Magento connect panel shows “Invalid login credentials”. I checked the username and password 10 or 20 times and it’s correct. Please help!! That was a recent support request we received at our Outsourced Tech Support services where we resolve...
by Sijin George | Nov 13, 2018 | DirectAdmin, Server Administration
All Web Hosts need a mechanism to defend malware and virus attacks on their servers. One of the popular choices is ClamAV. It is a free antivirus tool that helps to scan emails on DirectAdmin servers. But, the downside is that, it works mainly via command line. So,...
by Sijin George | Nov 13, 2018 | cPanel, cPanel migration, DirectAdmin
WHM’s transfer tool is a great way to migrate accounts from DirectAdmin to cPanel. Often, when the website content is very large, migration with this transfer tool can fail. Here, one possible workaround is to migrate account manually. At Bobcares, we help...
by Lakshmi Vijayakumar | Nov 12, 2018 | Server Management
Email errors are quite confusing. “550 5.4.1 Relay Access Denied” is one such error website owners see in Office 365 servers. Here, you know that something is not proper as you see “Access Denied” in the error. But where the problem lies? At...
by Reeshma Mathews | Nov 12, 2018 | cPanel, Nginx, Server Administration
“I just want to let you know that next week we should be getting higher amount of traffic to our site… Do you think our site can handle if there are 4000 sessions within an hour?” Recently we were contacted by a server owner who wanted to improve his...
