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3 Simple steps to setup Let’s Encrypt in NginX server

by Reeshma Mathews | Apr 2, 2018 | Nginx, Server Management

SSL certificates are costly. Or, used to be. Now, website owners have a free, totally reliable option to setup HTTPS for their websites : Let’s Encrypt Let’s Encrypt is a Certificate Authority that provides valid SSL certificates for free. The downside is...

Server Maintenance Plan – Your key to a fast, secure server

by Visakh S | Mar 31, 2018 | Server Management

Owning a server is much like owning a car. You don’t have to be an automobile engineer to ride around in a car. It’ll take you places. You just need to fill in gas, check air pressure, and occasionally get it serviced. In the same way, you don’t have...

How to achieve customer delight with white label help desk support

by Reeshma Mathews | Mar 30, 2018 | Technical Support

Customers are undoubtedly the biggest assets of an organization. We often hear that ensuring customer delight is the ultimate goal which can lead to business success. But what, exactly does customer delight mean? Customer delight is not about making them say a...

24/7 hosting support – Here’s how you can stand out from the crowd

by Reeshma Mathews | Mar 28, 2018 | Technical Support

A decade back, 24/7 hosting support was considered a premium service offered by large web hosts. Not anymore. Now almost everyone seems to offer 24/7 hosting support. How can you stand out from the crowd? Maintaining 24/7 hosting support can be costly, AND it can be a...

7 causes for PrestaShop white page, and how to fix it

by Visakh S | Mar 27, 2018 | Server Management

As an Server Administration Service provider, we often get support requests from Prestashop owners. A common error we’ve seen is the “Prestashop white screen” or the “Prestashop blank page”. There are many reasons for this error to...

Email blacklist removal – Delist your IP & Prevent blacklisting in future

by Reeshma Mathews | Mar 26, 2018 | Server Management

Getting listed in a spam blacklist is a dreadful experience for server owners. Users end up facing email delivery failures and bounces, which can take your business reputation for a toss. As a security measure, mail from blacklisted IPs are rejected by most mail...

How to fix ‘503 service unavailable error’ in your websites

by Reeshma Mathews | Mar 24, 2018 | Server Management

In our role as Server administration specialists for server owners, website errors are a commonly encountered issue that we resolve for them. ‘503 service unavailable error’ is one such website error. Recently, we were contacted by a Docker hosting...

How to fix Magento error “Syntax error or access violation: 1118 Row size too large”

by Visakh S | Mar 23, 2018 | Magento, Server Management

As a server administration company, we often get support requests from website and server owners. Recently we were called on to fix this error in a Magento 2 server: SQLSTATE[42000]: Syntax error or access violation:1118 Row size too large. The Maximum row size for...

How to speed up Magento – Top 10 proven ways [Updated 2018]

by Visakh S | Mar 20, 2018 | Magento, Server Administration

Magento is a popular eCommerce app for a lot of reasons – it’s secure, feature rich and super stable. BUT, it has an Achilles’ heel – Poor Speed The default settings in Magento is not optimized for speed, and pages can take up to 10 seconds to...

Apache slow? Boost your web server performance in 3 steps

by Reeshma Mathews | Mar 17, 2018 | Apache, Server Management

Is your website fast enough? Majority visitors abandon sites that take over 3 seconds to load. Slow websites lead to business loss, and that’s when server owners get panicky. Among the various web servers available, Apache still holds a major market share. In...
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