WordPress hosting support

Bobcares takes care of security, performance, backups, and all other tech challenges, so that you can focus on what you love to do – building your business.

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Think of all the things you could have done if you didn’t have to take care of WordPress updates, website backups, or server status monitoring. All of it took your time – the time you could have invested to grow your business. That is where Bobcares can help.

Bobcares takes care of all your WordPress maintenance and server management activities, so that you can focus on your core business. We provide 24/7 website security monitoring, web server optimization services, 24/7 emergency server support and proactive server management that help you deliver reliable services.

How we help

Technical support

Snags in sending your bulk marketing mails? Trouble resolving a software conflict? Our technical support team can help you fix all of them in a jiffy. We are available 24/7 over help desk and instant messenger, and expert help is just a click away.

24/7 monitoring & service recovery

Your customers and search engines value fast websites, which is why we maintain a 24/7 expert technical team to monitor your server health and take immediate corrective actions in case of performance issues, security issues, service failures, etc.

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Server audit & hardening

New vulnerabilities are disclosed for server software all the time. We monitor security channels, and patch the server if a new vulnerability is reported for server software. Additionally periodic top-down audits are done to secure all services and ports.

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Server performance tuning

Server load spikes could be caused by abusive user scripts, hardware issues, un-optimized server processes, etc. Through 24/7 emergency support and preventive maintenance, Bobcares helps you recover from and prevent server performance issues.

Virtualized environment support

Virtual environments like Docker, LXC/LXD, OpenVZ, etc., offer a cost effective way to deliver high performance hosting. However, many functions such as network bridging, storage allocation, etc., need to be carefully managed to ensure optimal hosting experience. We help you migrate to, and manage virtual hosting environments.

WordPress multi-site support

WPMU or WordPress multi-site is a great way to deliver multi-tenant WordPress hosting. However, many issues such as database lag, upgrade errors, domain mapping errors, etc. affect many multi-site installations. We help you deliver a trouble free WPMU hosting with managed upgrades and 24/7 expert assistance.

Infrastructure maintenance

Corrupted RAID arrays, outdated system software, disk space issues – all are part of maintaining a world class hosting service. We take care of all your infrastructure maintenance operations, so that you can focus on making your service even more awesome.

DevOps

As they say, time’s money. We help you reduce time to market by maintaining uniform development and production environments and automating the deployment process, and building systems to easily manage a diverse server infrastructure.

WordPress support examples

WordPress server optimization

How to tune a WordPress website

Resource heavy plugins, unoptimized database and web server settings lead to sluggish WP performance.

Read more

How to secure WordPress

Definitive guide to secure WordPress

Attackers hack WordPress sites through vulnerabilities in WordPress core, plugins, or the hosting environment.

Read more

Managed WordPress hosting with WordPress multi site

Using WordPress Multi-Site for managed WP hosting

WordPress multi-site is a great way to deliver multi-tenant managed WordPress hosting.

Read more

WordPress multi-site SSL

How to configure SSL in WP multi-site

Enabling HTTPS by default gives sites SEO benefit and better security. Here’s how SSL is enabled in WPMU.

Read more

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

Server Management

Ensure server speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.

Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

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24/7/365 availability

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100% white labeled

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Email & Help desk support

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US based phone support

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Live chat support

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Response and resolution time SLAs

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Dedicated quality assurance team

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VM/Web hosting specialization

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Certified information security

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Certified support quality

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Security monitoring

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Performance monitoring

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Server health monitoring

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24/7 emergency support

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Periodic server hardening

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Regular performance optimization

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Vulnerability monitoring and patching

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Timely system updates

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Backup & DR management

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High availability maintenance

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