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How to fix ‘Account is full, Quota exceeded’ issue

by Veena Venugopal | Aug 25, 2018 | cPanel, Server Management, Technical Support

Bobcares.com provides Server Support to Web hosts and other hosting providers. And as part of our services, we also resolve technical support queries posted by hosting users on a daily basis. Recently, we had the following query posted to us : The user is facing disk...

What is a Dedicated Support Engineer? Top 3 qualities to find the best DSE

by Visakh S | Jul 2, 2018 | Server Management

Running an online business can be hard. You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers. Tech support can take up more than 50% of your...

A webmaster’s handbook on SSL certificates

by Hamish Oscar Lawrence | May 9, 2018 | Server Management

In the world of eCommerce, security is paramount. Fear of fraud continues to keep millions of consumers from shopping online. SSL Certificates give you an easy, cost-effective way to protect your visitors and earn their trust. To enable SSL on a website, you will need...

IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers

by Visakh S | Jul 18, 2015 | Server Administration, Technical Support

In our role as Outsourced Tech Support for web hosts, trouble-shooting and maintaining IIS web servers is something our engineers do on a regular basis. We’ve seen that, in Windows dedicated servers and VPS, users sometimes request assistance in troubleshooting...

open_basedir restriction in effect – How to resolve access restriction error in Odin Plesk Linux servers

by Visakh S | Jul 11, 2015 | Plesk

Occasionally website owners report the error “Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/path/to/file) is not within the allowed path(s)” displayed for their websites in Odin Plesk servers. It usually happens after...
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