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How to update WordPress version without website downtime

by Reeshma Mathews | Jan 21, 2018 | Server Management, WordPress

Are you a WordPress website owner? You’d have come across this notification in your WordPress admin dashboard atleast once – ‘An updated version of WordPress is available.’ WordPress is the most popular CMS and they often releases updates to...

Customer support outsourcing – What goes wrong & how to avoid it

by Reeshma Mathews | Dec 28, 2017 | Server Administration

When you need to focus on your business, whether it is to establish a new one, or scale it up, outsourcing is a great option. You get professionals to deliver great support to your customers, while you spend time on issues that absolutely need your attention. But all...

Speed up website – How the perfect server solution can boost your slow websites

by Reeshma Mathews | Dec 24, 2017 | Server Management

A slow website does more harm to your business than good. Not only would customers abandon it, they may also share negative reviews with others. We’ve seen scenarios where a single website slows down the entire server. In our server administration services, we...

Plesk backup failed? Here’s how we fixed a Plesk server that stopped performing backups

by Reeshma Mathews | Dec 2, 2017 | Plesk, Server Administration

Ever faced a hard disk crash in your server? Then you’d know very well the importance of doing regular backups. But what if you notice a backup failure when you need it the most? That is why it is important to choose a server management service that ensures you...

Average call handling time – How it affects your phone services!

by Reeshma Mathews | Oct 11, 2017 | Server Administration

Customers get pissed off when the phone agent rushes through their call, giving them half-baked solutions. At the same time, agents wasting too much time on each call can increase the call minutes and get heavy on your pocket. That’s why it’s important to...
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