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How to fix Amazon EC2 SMTP Connection timed out error

by Reeshma Mathews | Mar 10, 2018 | Amazon Web Services (AWS), Server Management

Quite frequently, AWS users experience EC2 SMTP Connection timed out error when sending emails. This is usually caused due to mail server security restrictions, network routing issues or even port blocks at ISP or AWS levels. Here at Bobcares, we provide Server...

3 ways how phone support outsourcing improves customer retention

by Reeshma Mathews | Mar 6, 2018 | Server Administration

Customers need instant gratification. And the best way to provide it, is via phone. But often, hosting providers get apprehensive about providing it, due to the cost and the overhead involved in the process. That’s where phone support outsourcing helps your...

3 reasons to outsource your hosting support

by Reeshma Mathews | Mar 3, 2018 | Server Management

Outsourcing has always been a matter of debate for hosting companies. Should I outsource hosting support? How to choose the best support provider? How can I get the best out of it? Hosting providers often reflect through many such questions, when it comes to...

How to choose the best server management company – 7 point checklist

by Reeshma Mathews | Feb 16, 2018 | Server Management

Server management companies are a dime a dozen, and everyone seems to promise the Earth for dirt cheap prices. How do you know which ones to trust? Here’s help. Follow this tried-and-tested 7 point checklist to find out the best server management company for...

4-point checklist to update Centos 6 kernel with minimal server downtime

by Reeshma Mathews | Jan 21, 2018 | Server Management

In our Server administration services, we perform a wide range of tasks from server hardening to service optimization. Kernel updates are vital in our services, especially in scenarios where a vulnerability or exploit make the servers susceptible to hacks. We perform...
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