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What causes ‘Named Failed’ errors in your server and how to fix it

by Reeshma Mathews | Jun 21, 2017 | Technical Support

Failed to start service : Failed to start BIND : Starting named: [FAILED] This is a commonly seen errors in web servers, when your DNS service fails to start. As DNS is vital for your websites to resolve, ‘named failed’ obviously means your websites have...

Locked out of WHM? Gain access to your WHM with these simple steps

by Reeshma Mathews | Jun 21, 2017 | Technical Support

One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server. Wrongly entering your account password multiple...

Top 6 security practices that helped us secure HostBill against any attack

by Reeshma Mathews | Jun 20, 2017 | Technical Support

In our role as outsourced hosting support specialists for web hosts, a major task that we perform is the hardening of server and other critical web hosting apps such as the billing portal to prevent hacking, malware infection and vulnerability exploits. HostBill is...

Top 4 benefits you gain when you outsource chat support 

by Reeshma Mathews | Jun 20, 2017 | Technical Support

As industry gets more competitive, customers are presented with various alluring offers by the companies. To stay ahead in business, you ought to keep abreast with these latest services in the market. Multi-channel support is a must nowadays, to cater to customers of...

5 measures we follow to upgrade WHMCS with zero downtime

by Reeshma Mathews | Jun 20, 2017 | Technical Support

Software upgrades form an indispensable part of any server management process. From new feature additions to advanced security updates, a software upgrade provides a lot of advantages. WHMCS is the most commonly used billing and customer account management software in...
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