by Reeshma Mathews | Aug 18, 2016 | cPanel, Technical Support
At Bobcares, we provide outsourced technical support services for shared hosting companies. During this service span, we’ve resolved a multitude of server issues and errors. One among the very common issues faced by cPanel/WHM server owners is getting this disk...
by Reeshma Mathews | Aug 12, 2016 | Server Management
By default, an EC2 instance comes with just a single public IP. However, there are many scenarios where you need multiple public IPs for your web services to work. For instance, multi-site WordPress hosting, multiple websites with SSL, high availability fail-over...
by Reeshma Mathews | Aug 9, 2016 | Server Administration
Amazon claims to have a system to white-list all their IP addresses at Spamhaus regularly. But we still see Amazon EC2 users reporting mail issues due to IP blacklists by Spamhaus. IP blacklisting occur when your mail server gets compromised due to any malware or open...
by Reeshma Mathews | Aug 8, 2016 | Amazon Web Services (AWS)
From payment confirmation to support queries, emails play a vital role in online business communication. Delayed alerts or lost orders end up adversely affecting the business. In AWS EC2 instances, mail delivery problems can happen due to many reasons, mainly port 25...
by Reeshma Mathews | Aug 6, 2016 | Server Administration, Technical Support
Getting a new customer is multiple times harder than retaining one. But customers would stay only if they receive top quality support service. In web hosting support, slow responses and recurring issues often lead to customer attrition. That’s why quality...
