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Top 5 reasons why 24/7 expert server monitoring is important for security and uptime

by Reeshma Mathews | Aug 3, 2016 | Server Administration, Technical Support

People love fast websites, and so does Google. It’s then no surprise that the top spots in Google search results are occupied by fast websites with high uptime. It’s a popular belief that using a monitoring tool is a good hedge against preventing or...

Top 3 help desk performance metrics for web hosting companies

by Reeshma Mathews | Aug 2, 2016 | Server Administration, Technical Support

Your customers wont love you for bad service, but your competitors will. That’s why its crucial to hire the best server management company that would help you assure excellent customer service. In our role as Outsourced Tech Support for web hosts, we manage the...

CentOS vs CoreOS – Which OS to choose for your Docker web hosting services

by Reeshma Mathews | Jul 30, 2016 | Docker

While Docker was conceived only as a PaaS solution, web hosts are now realizing Docker’s potential in specialized application hosting such as WordPress hosting. As a Server Management company, we are often asked what is the right OS for Docker hosting. CentOS is...

Setting up AWS for HTTP/2 support

by Reeshma Mathews | Jul 29, 2016 | Amazon Web Services (AWS), Technical Support

As per recent statistics, websites adopting HTTP/2 protocol are rapidly increasing and around 68% of HTTPS traffic is now attributed to HTTP/2. HTTP/2 uses techniques to minimize the number of connections and proactively serve page resources to improve site speed and...

Top 5 reasons to use Live Chat for customer support

by Reeshma Mathews | Jul 23, 2016 | Server Management, Technical Support

Suppose your server is down. What would you do? Would you rather email the support team and keep checking your mails or contact their live chat for instant updates? Recent surveys show that customers prefer live chat over other phone or email. Here we’ll see the...
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