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cPanel backup guide – A fool-proof backup policy to safeguard your cPanel/WHM server

by Reeshma Mathews | Mar 9, 2017 | cPanel, Technical Support

What all data should I backup? How often should I backup? How long should I keep the backup data? Where should I store the backup data? These are some of the common questions web hosts have, while deciding on a cPanel backup management system. In our role...

Simple security for file upload – Enabling FTPS (FTP over SSL/TLS) in cPanel/WHM servers

by Reeshma Mathews | Mar 7, 2017 | cPanel, FTP, Server Management, Technical Support

FTP is a commonly used service by web users to transfer files, but it is inherently not secure. Stealing FTP login details is one of the most common ways by which websites are hacked. It is easy for a hacker to sniff login details from an insecure network. In our role...

How to perform cPanel to cPanel migration with zero downtime

by Reeshma Mathews | Mar 7, 2017 | cPanel, cPanel migration

Our cPanel Server Specialists support the server infrastructure of hundreds of hosting companies around the world. We perform server migrations very often for these companies in response to hardware failure, infrastructure upgrade sor even security incidents. One...

Apache high CPU usage – how to protect your server from overload?

by Reeshma Mathews | Mar 4, 2017 | Apache, Server Management

In our role as Server Support Engineers for web hosting companies, server health monitoring and maintenance is a routine activity we perform in our customers’ servers. A common issue we notice during server monitoring is the server load intermittently going...

Linux SMTP relay – How we protect your mail servers from being open relays

by Reeshma Mathews | Mar 2, 2017 | Technical Support

Protecting mail servers from being used as Linux SMTP open relays, is a major security task we perform as a part of our Dedicated Tech Support services for web hosting providers. An open mail relay is an SMTP server that allows any host to send mails through it. If it...
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