Call Us! 1-800-383-5193
Call Us! 1-800-383-5193
Call Us! 1-800-383-5193

Need Help?

Emergency Response Time custom

Our experts have had an average response time of 11.06 minutes in March 2021 to fix urgent issues.

We will keep your servers stable, secure and fast at all times for one fixed price.

‘Cannot find the DirectAdmin binary: Extraction failed’ error

by | Jun 4, 2021

Stuck with ‘Cannot find the DirectAdmin binary: Extraction failed’ error while installing DirectAdmin? We can help you.

Here at Bobcares, we often handle requests from our customers to fix similar DirectAdmin errors.

Today we will see how our support engineers fix Cannot find the DirectAdmin binary. Extraction failed error for our customers as a part of our Server Management Services.


What is ‘Cannot find the DirectAdmin binary: Extraction failed’ error?

Typically, error looks as shown below:

gzip: stdin: unexpected end of file
tar: Child returned status 1
tar: Error is not recoverable: exiting now
Cannot find the DirectAdmin binary. Extraction failed
it could be for a various number of reasons.

It could be for a various number of reasons.


How to resolve “Cannot find the DirectAdmin binary. Extraction failed’?

Let us see the methods used by our Support Techs to resolve error.

1.wget --bind-address=

Where is the IP address in your license file. If you get the same error with the –bind-address option, then that IP is not present or valid in your network device.

The 2nd wget command should work from within a LAN. If both fail, then it’s some other issue (firewall, network, routing, etc.).

You can run command:

ip a

To see what IPs are present in your network device. Make sure the IP in your license is present somewhere in the output.

The IP in your license file must be present and working in the network device.

2. During the installation of DA, if the following error occurs:

Connecting to||:443… failed: Connection timed out.

It means that the connection to our server cannot be established.

If you’ve successfully downloaded the script from, then it would imply that our firewall is not blocking you (if we block an IP, we block the IP on all ports).

Then, to test this:

wget -O /dev/null
wget -O /dev/null

If both ports are blocked, try this test using other websites, e.g.,

wget -O /dev/null
wget -O /dev/null

If you cannot connect outbound to any server on port 443, then it’s likely a firewall on your end.

We recommend installing CSF which will open the required outgoing ports.

It’s also possible it’s block at your datacenter, in which case you’d need to contact them to get it unblocked.

However, if it’s blocked at your datacenter, then there would be a reason for that and you’d need to convince them that whatever reason it was blocked in the first place no longer applies.

Then, you might just be part of an entire IP range block.

Sometimes a datacenter will block outbound port 443. We have a work-around to allow the getLicense script to download the license using port 80.

To enable this mode, type:

echo 1 > /root/.insecure_download

And run the script again.

Finally, the last possibility is that you’re running on a LAN instead of the required external IP. Use the LAN installation guide.

[Need further assistance with DirectAdmin error? We can help you]



In short, today we saw the fix provided for the ‘Cannot find the DirectAdmin binary: Extraction failed’ error.

Are you using Docker based apps?

There are proven ways to get even more out of your Docker containers! Let us help you.

Spend your time in growing business and we will take care of Docker Infrastructure for you.


var google_conversion_label = "owonCMyG5nEQ0aD71QM";


Submit a Comment

Your email address will not be published. Required fields are marked *

Privacy Preference Center


Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID - Preserves user session state across page requests.

gdpr[consent_types] - Used to store user consents.

gdpr[allowed_cookies] - Used to store user allowed cookies.

PHPSESSID, gdpr[consent_types], gdpr[allowed_cookies]


Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_ga - Preserves user session state across page requests.

_gat - Used by Google Analytics to throttle request rate

_gid - Registers a unique ID that is used to generate statistical data on how you use the website.

smartlookCookie - Used to collect user device and location information of the site visitors to improve the websites User Experience.

_ga, _gat, _gid
_ga, _gat, _gid


Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

IDE - Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

test_cookie - Used to check if the user's browser supports cookies.

1P_JAR - Google cookie. These cookies are used to collect website statistics and track conversion rates.

NID - Registers a unique ID that identifies a returning user's device. The ID is used for serving ads that are most relevant to the user.

DV - Google ad personalisation

IDE, test_cookie, 1P_JAR, NID, DV, NID
IDE, test_cookie


These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier to verify if a visitor is human or a bot.