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What is a Dedicated Support Engineer? Top 3 qualities to find the best DSE

by Visakh S | Jul 2, 2018 | Server Management

Running an online business can be hard. You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers. Tech support can take up more than 50% of your...

How to fix email error ‘SMTP connect() failed’ in WordPress sites

by Reeshma Mathews | Jun 27, 2018 | Server Management, Technical Support, WordPress

WordPress is the most widely used CMS for websites. Sending out mails from WordPress is required in scenarios such as contact form submissions or password resets. ‘SMTP connect() failed’ is a commonly encountered error in WordPress, due to which emails...

Dedicated Support Services – What is it? Do you need it?

by Visakh S | Jun 26, 2018 | Outsourced Support, Server Management

As your business grows, you’ll need help taking care of some parts of your daily activities – be it customer support, billing, account or inhouse upkeep. This need is particularly strong in online businesses like web hosting, web designing or online...

7 reasons why you get ‘mysql failed to start’ errors and how we fix them

by Reeshma Mathews | Jun 20, 2018 | MySQL, Server Management

[FAIL] Starting MySQL database server: mysqld . . . . . . . . . . . . . . failed Many a times, you’d have come across this message in your server while trying to restart the database server. Our Support Engineers support the server infrastructure of several web...

How to clear config cache in Laravel using Artisan

by Visakh S | Jun 19, 2018 | Server Management

Many Laravel site users come across the dreaded “Whoops, looks like something went wrong.” error message when mirgating or upgrading their site or software. Here at Bobcares, Our Support Engineers maintain hundreds of Laravel sites of web hosts, web...

How to fix Disk Quota Exceeded error in Linux servers

by Visakh S | May 30, 2018 | Server Management

Disk Quota Exceeded is a common error in Linux web hosting servers. Website owners see this error when they try to upload a file, send a mail or update a database. Every month, our engineers resolve hundreds of “Disk Quota Exceeded” errors in our role as...
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