by Hamish Oscar Lawrence | Feb 27, 2010 | Server Administration, Server Management
After the post on Nagios, as a dutiful blogger, I was searching on what is new in Open-source server monitoring systems. Thats when I stumbled upon Icinga. Icinga is an enterprise grade monitoring system, which forked off from the good-‘ol Nagios. It was known...
by Hamish Oscar Lawrence | Feb 26, 2010 | cPanel, Server Administration, Server Management
Now that you have been introduced to Webmin, let’s see what it takes to install Webmin and get started. Where do I get the files/packages? The latest RPM’s, .deb package and source files can be found at the following page:...
by Hamish Oscar Lawrence | Feb 3, 2010 | Server Administration, Server Management
A mom might say “No time to bake a cake? No problem, I’ll go to a store and buy one. ” Today a WebHost or a Business may say “No time to build a datacenter? No problem, we’ll go to HP and buy one. ” And now it is even cheaper...
by admin | Jan 26, 2010 | cPanel, Server Administration, Server Management, Technical Support
Support plays an important role in the hosting industry. So if you are a web host, it is important that you ensure quality in the support provided to your customers. Nowadays, a variety of communication media are provided to customers to interact with their web hosts...
by Hamish Oscar Lawrence | Nov 19, 2009 | cPanel, Server Management, Technical Support
“I need a Dedicated Tech”, the client went on describing his requirements, along with pricing and a long list of preferred skill sets. One of the most important aspects that clients tend to forget in the above mentioned process is what they are looking for when they...
by admin | Nov 2, 2009 | cPanel, Server Management, Technical Support
Support technicians are the backbone of a web host. Almost all web hosts go for outsourced technical support. Every company should have a team of efficient and competent support professionals to become successful and stay one-step ahead, always. This article covers a...
