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No more “Sorry no backups” – Restore backups from any day using open source and cPanel backup utilities

by Visakh S | Jan 17, 2015 | cPanel, Technical Support

“It makes no sense!”, so started a tech support chat one Tuesday morning. An e-commerce site had seen a sudden drop in online orders, and the reason was traced to Google branding it as a malware source. The web site looked perfectly normal, and the...

cPanel logs locations for Web, Mail, FTP, WHM and MySQL services

by Visakh S | Jan 8, 2015 | cPanel, FTP, MySQL, Technical Support

cPanel logs provide a goldmine of information to quickly resolve various customer issues and server errors. Here’s a list of the cPanel logs most commonly used by our expert server administrators, and the commonly sought information in them. cPanel mail logs...

What causes “Sender verify failed” SMTP mail error, and how to resolve it in ISPConfig Postfix servers

by Visakh S | Oct 25, 2014 | Technical Support

SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...

What causes “Sender verify failed” SMTP mail error, and how to resolve it in ZPanel Postfix servers

by Visakh S | Oct 25, 2014 | Technical Support

SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...

What causes “Sender verify failed” SMTP mail error, and how to resolve it in Webmin/Virtualmin Postfix servers

by Visakh S | Oct 25, 2014 | Technical Support

SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...

What causes “Sender verify failed” SMTP mail error, and how to resolve it in Parallels Plesk Postfix servers

by Visakh S | Oct 25, 2014 | Plesk, Technical Support

SMTP error from remote mail server after RCPT TO:<user2@domain2.com>: host mx.server.com [xxx.xxx.xxx.xxx]: 550-Verification failed for <user1@domain1.com> 550-The mail server could not deliver mail to user1@domain1.com. The account ordomain may not exist,...
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