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Bobcares at ISPCon Fall 2007

by Hamish Oscar Lawrence | Aug 17, 2007 | Technical Support

Bobcares Executive member, Tobby Davasia is speaker at the ISPCon Fall 2007.

Bobcares at ISPCon Spring 2007

by Hamish Oscar Lawrence | May 25, 2007 | Technical Support

Bobcares exhibited at ISPCon. on May 23-25 2007, at the Rosen center, Orlando, FL. Bobcares Executive member, Tobby Davasia was speaker at the event.

New Ticket plan starting @ $3.50 per ticket

by Hamish Oscar Lawrence | Mar 1, 2007 | Technical Support

For the first time, Bobcares introduces flat per ticket price model for Helpdesk support. Tickets cost between $3.50 to $2.85 per issue.

Bobcares is 200 member strong

by Hamish Oscar Lawrence | Oct 2, 2006 | Technical Support

Now 200 employees strive to provide class A support to the Hosting industry. (See gallery).

US phone support starts

by Hamish Oscar Lawrence | Jul 17, 2006 | Technical Support

Phoenix, Arizona The new Tier 1 Tech support center comes up at the Phoenix Financial Center, Phoenix, Arizona. This team will provide Phone support for web hosts and datacenters.

Going beyond Customer Service

by admin | May 1, 2006 | cPanel, Server Management, Technical Support

‘Customer is the king’ is the catch-line for successful companies. This article gives an insight on how to treat the ‘king’. Words like Customers satisfaction and Customer delight are used quite often nowadays. A product has an expected level...
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