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Icons images and javascript files missing from frontend in Magento

by | Mar 24, 2021

Are your icons, images & javascript files missing from the frontend after applying the update command in Magento 2.4.1? We can help you resolve this problem.

This can happen when we use any incorrect command to update the Magento.

Here at Bobcares, we receive requests to resolve Magento errors as part of our Server Management Services for Magento site owners, web hosts, and online service providers.

Today, in this blog we shall see how our Support Engineers tackle this Magento problem.


Dealing with icons, images, and javascript files missing from frontend problem in Magento

Recently, one of our customers approached us telling us that all the icons, images, and javascript files stopped displaying in the Magento website frontend. This happened after applying the update command in Magento 2.4.1.

Here is the command he used for upgrading the Magento version.

php magento setup:install

As a result of the above command, the below message appears.

[Progress: 1347 / 1347]
[SUCCESS]: Magento installation complete.
[SUCCESS]: Magento Admin URI: /admin_1d6ja1

Then after the installation, the images, icon, and javascript files didn’t display properly in the frontend of the website.

Now, let us see how our Support Engineers resolve this Magento problem.

First, we make sure if the customer was in a production mode or in a developer mode.

Since he was in production mode, we suggest running the below command to upgrade the Magento.

php bin/magento setup:upgrade --keep-generated

Here, in the above command, the –keep-generated is an optional argument that does not update static view files. We can use it only in production mode. It should not be used in developer mode.

Finally, after that, we can clean the cache. For that, we run the below command.

bin/magento cache:clean

[Need any further assistance in fixing Magento errors? – We are available 24*7]



In short, icons, images, and javascript files might not appear if we use the wrong Magento update command to upgrade the version. Today, we saw how our Support Engineers found a solution for this Magento error for our customer.


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