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Outlook error 0x800ccc69 – How we fix it easily?

Are you receiving ‘Outlook error 0x800ccc69’ while sending emails? We can help you in fixing it.

Email errors are frustrating and have a serious effect on your business. The error 0x800ccc69 can happen due to missing or corrupted mailboxes, incorrect email settings, etc.

At Bobcares, we often receive requests to fix Outlook errors as part of our Server Management Services.

Today, let’s get into this error in detail and see how our Support Engineers fix it easily.


Explore more about Outlook error 0x800ccc69

Let’s now take a look at the common scenarios where this error occurs.

Many of our customers experiencing it due to file corruption in Windows systems.

We’ve seen these system file errors occurring due to incomplete installation, improper shutdown, improper deletion of applications or hardware.

Also, we’ve seen these corrupted system files leading to missing and wrongly linked information and files.


How we fix it?

Recently, one of our customers approached us with the outlook error 0x800ccc69. We’ll take a look on how our Support Engineers checked the error and fixed it.

Usually, system-specific email errors are hard to recreate. Thus we provide customers guidance on the specific checks on the home computer.

We begin by asking customer to verify the email account settings.

Further, from the command prompt of the machine, we execute scanpst.exe. This will start a repairing process that solves the corruption in the PST files.

If that doesn’t solve the error, we recommend customers to check the system files. If there are corrupted and misconfigured system files, it need a system restore to resolve this error. This needs special care as the entire computer will be reset.

For that, we recommend the below steps:

  1. Firstly, log in to the system as an administrator.
  2. Then, click on the Start button and navigate to All Programs>>Accessories>>System Tools>>System Restore.
  3. After that, select “Restore my computer to an earlier time” option and then click Next.
  4. And, select the most recent system restore point from the “On this list, click a restore point” list, and then click Next.
  5. Finally, restart the computer after finishing the restoration.


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In short, Outlook error 0x800ccc69 occurs mainly due to windows system files damage. In today’s article, we discussed this error in detail and saw how our Support Engineers fix this error for our customers.


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