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SolusVM ‘Cannot change to source directory’ error

by | Jun 11, 2021

Stuck with SolusVM ‘Cannot change to source directory’ error? We can help you.

Generally, this error occurs when the FTP destination directory is wrong in AutoFTP backup settings.

As part of our Server Management Services, we assist our customers with several SolusVM queries.

Today, let us see how we can fix this error quickly.

 

SolusVM ‘Cannot change to source directory’ error

SolusVM is known for its built-in feature to take regular snapshots of virtual servers. These Snapshots act exactly as a restore point in the Windows PC.

For instance, the software can take an image of the VPS server whilst it is still online then store that image in a separate location.

With the AutoFTP restore commands, we can always restore the SolusVM AutoFTP backups from the command line.

However, it is not a success every time. We have customers who were unable to run the SolusVM AutoFTP backup.

The log page in the SolusVM > Nodes > the_node > Auto FTP Backup > Log may show the error below:

Cannot change to source directory

 

How to solve this error?

Moving ahead, let us see how our Support Techs fix this error.

In order to fix this error easily, we change the FTP destination directory in the AutoFTP backup settings.

To do so, we follow the below steps:

  1. Initially, we log in to the SolusVM interface
  2. Then we navigate to SolusVM > Nodes > the_node > Auto FTP Backup
  3. Here, we edit the AutoFTP backup settings. In the Directory field, we mention the FTP user’s home directory.
  4. Finally, we run the backup manually on Node where the Backup is configured:
    # php /usr/local/solusvm/includes/autoftpbackup.php –mode=all –debug=1

[Need help with the solution? We’d be happy to assist]

 

Conclusion

To conclude, this error occurs when the FTP destination directory is wrong in AutoFTP backup settings. Today, we saw how our Support Techs fix this error for our customers.

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