outsourced support


Top 4 benefits of using a Dedicated Support Team

Running an online business is hard.

You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what not. (more…)

What is Dedicated support (aka Dedicated service)?

Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more.

That is why many companies outsource at least a part of their business activities to an external company. (more…)

What is a Dedicated Support Engineer? Top 3 qualities to find the best DSE

Running an online business can be hard.

You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers.

Tech support can take up more than 50% of your productive time and can be immensely distracting.

That is why many companies hire a Support Engineer to manage their servers and to help with tech support. (more…)