Running a business can be hard.
And it can be especially hard for small companies that doesn’t have a big staff strength.
As an SMB owner, you’re always pressed for time. From sales & billing to product development & marketing, everything waits for your attention. (more…)
Bobcares.com provides Outsourced Hosting Support to Web hosts and other hosting providers. Part of our services involve resolving technical support queries posted by hosting users.
A common support query posted by end users is – Emails bouncing with the error “550 MailBox quota exceeded“. (more…)
Cloud hosting is here to stay.
The cloud-enabled SaaS, PaaS and IaaS keep growing year on year (13.38% as per Gartner 1). (more…)
Running an online business is hard.
You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what not. (more…)
Every business comes to a point when it must hire extra staff to support its growth.
Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more.
Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more.
That is why many companies outsource at least a part of their business activities to an external company. (more…)
Running an online business can be hard.
You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers.
Tech support can take up more than 50% of your productive time and can be immensely distracting.
That is why many companies hire a Support Engineer to manage their servers and to help with tech support. (more…)
24/7 tech support is pretty much the standard in web hosting and allied industries.
Customers will need support at 3:00 am in the morning, on a Sunday, or even on New Years eve. (more…)