by Manu Menon | May 22, 2024 | Latest, Outsourced Support
Outsourced support vs inhouse support It is important tot have as tidy on Outsourced support vs inhouse support. Outsourced support and in-house support are two different methods for handling support services within a business. The support involves hiring external...
by Manu Menon | Dec 9, 2022 | Latest, Outsourced Support
IT Support Outsourcing can be the best option for your business. There are certain factors and points that we have to consider before moving ahead. You have to learn all of the sides of outsourcing before setting it up for your customer IT support. An introduction to...
by Manu Menon | Nov 27, 2022 | Latest, Outsourced Support
Customer Service Challenges play a huge role in customer support and management. If you fail to manage customer services it will cause you to lose your customers. This will lead you to a total loss in your business. Through this article, we will go through some...
by Manu Menon | Nov 20, 2022 | Latest, Outsourced Support
Customer Feedback is Important for Customer Support. Through this article let us look at how important is customer feedback and its metrics. This will give you an idea of the importance of customer support in customer feedback. Customer Feedback is Important for...
by Nikhath K | Oct 30, 2022 | Latest, Outsourced Support
Welcome to the world of KPIs used in the outsourcing industry. This article offers you a closer look at the CSAT KPI. Customer Satisfaction or CSAT is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to find...
Recent Comments