by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
Live chat has become the norm among customers across the globe. They prefer to chat with an agent in real-time rather than pick up the phone and place a call. However, although it is an essential part of any successful customer service, Live Chat comes with its own...
by Lakshmi Vijayakumar | Mar 7, 2019 | Server Administration
Anything exposed to the internet is likely to be attacked. So, it’s important to have a secure communication channel. And, SSL certificates play a great role in securing websites and control panels. At Bobcares, we help server owners install SSL certificates on...
by Lakshmi Vijayakumar | Mar 5, 2019 | Apache, Server Administration
404 bot attack is one of the powerful weapons of hackers. But, that’s where Fail2ban comes for your help. We can use Fail2ban to block malicious 404 scans and invalid requests on a web server such as Apache. At Bobcares, we help server owners setup Fail2ban to...
by Lakshmi Vijayakumar | Feb 25, 2019 | Latest, Server Administration
Rsync is a great tool for replicating a single file to entire filesystems. It always provides smooth data transfer. But, it’s quite common to get frustrated with rsync. One such frustrating error is “rsync permission denied for root”. At Bobcares, we...
by Visakh S | Oct 29, 2018 | Server Management, WordPress
Many web hosts now guarantee 99.9% uptime for their services, but that still allows up to 8.7 hours of downtime a year. That is not a risk many companies can afford to take. For eg. Sports news websites that fail right in the middle of a superbowl may lose their loyal...
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