by Visakh S | Jun 23, 2015 | Server Administration, Technical Support
In our role as Outsourced Tech Support for web hosts, VPS customers hosted in OpenVZ or Virtuozzo servers often report their sites crashing with the error OOM killed process httpd. It often happens with high traffic websites or with sites hosted in starter plans....
by Visakh S | Jan 23, 2015 | Technical Support
“I did nothing. It just crashes all the time!” So began a professional administration request at the help desk of a data center we managed. The customer’s unmanaged Windows 2008 R2 VPS started crashing one fine day without any apparent reason. The...
by Visakh S | Jan 23, 2015 | Server Administration
It was a peaceful night shift at a data center we managed. Just a few routine server provisioning and customer queries were keeping us occupied. Suddenly all alarm bells started ringing. 25+ managed server instances had gone offline, and the alert priority was among...
by Visakh S | Jan 23, 2015 | DDoS, Server Administration
“This definitely is a problem with your monitoring system! I never used this bandwidth. I was on holiday!” The accounts department of the data center we managed referred this customer concern to us. His un-managed dedicated server showed a bandwidth spike...
by admin | Apr 24, 2011 | Server Management
Sometimes our network service won’t behave as per our requirement and in most of the cases the log do not help us to trace out the issue. Here comes the role of tcpdump and wireshark utility. tcpdump is a packet sniffer. It captures the packets that fly in and...
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