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shared support


Dedicated vs Shared support services – What should you choose and why

Every business comes to a point when it must hire extra staff to support its growth.

Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more.

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Dedicated Support Services – What is it? Do you need it?

As your business grows, you’ll need help taking care of some parts of your daily activities – be it customer support, billing, account or inhouse upkeep.

This need is particularly strong in online businesses like web hosting, web designing or online publishing where almost all customer transactions happen online. (more…)