Supported Industries

We are in the people business. We work every day to bring a smile to the faces of online service users, and to help service providers such as Web hosts and SaaS providers compete in the world market.

Industries

100% white label tech support & server management

Our team manages the support desk of 250+ online service providers from over 30 countries around the world. We help our customers maintain a 24/7 responsive support desk, and deliver uninterrupted, fast services via 24/7 monitoring & proactive server maintenance. Our services include:

  • 24/7 server monitoring & rescue
  • Periodic updates & patching
  • Audit, hardening & optimization
  • Backups & disaster recovery
  • End-user help desk support
  • End-user live chat support
  • All american phone support
  • Support / Server consultation
  • On-demand server administration
  • Emergency support
  • Website / App fixes
  • Server infrastructure design & setup

We support all online service providers

If your customers access your products or services over the internet, we can help you.

Web Hosting Companies

Web hosts, resellers, and more

We help web hosting providers keep their servers stable and maintain a 24/7 help desk to resolve common issues such as mail errors, website fixes, domain registration, and more. Our customer base includes:

  • Web designers
  • Digital marketers
  • Domain registrars
  • WordPress/Magento/Application hosts

Data Centers

Companies with own infrastructure

We help data center owners with provisioning, account migrations, abuse handling, alert management, emergency response and other infrastructure support operations. Our customers include:

  • Dedicated server providers
  • Colocation service providers
  • Bandwidth providers

CLOUD HOSTS

Virtual server providers

Our support for virtual server providers include server provisioning, account upgrades, server migrations, infrastructure monitoring, premium support for enterprise accounts, spam / malware complaint resolutions, and more. We help:

  • Cloud server providers
  • VPS hosts
  • Managed cloud providers

SAAS Providers

Software As A Service / App hosting companies

We help hosted application providers with app performance management, 24/7 server alert resolution, DevOps, server updates, standards compliance, security audits and more. Our customers include:

  • Business analytics companies
  • Hosted mass market apps
  • Medical industry apps

VPN PROVIDERS

Privacy, Encryption & Anonymity services

We help Virtual Private Network providers maintain a secure server infrastructure with 24/7 monitoring, alert resolution, VPN optimization, resource scaling, and more. Our services cover:

  • Business class encryption providers
  • Anonymity & privacy providers

DIGITAL AGENCIES

Digital marketing agencies

We understand that digital agencies focus on marketing your clients business, products and services in the rising age of digital services. With your focus on design, SEO, content marketing and more and Bobcares focuses on securing and maintaining your infrastructure behind all the work you do. Our customers include:

  • Digital agencies
  • Marketing agencies

INTERNET SERVICE PROVIDERS

Internet, Network and Managed services

Internet Service Providers have some of the highest customer support workloads as well as a need to maintain absolute security and maintain their infrastructure 24/7/365 with the permanently connected world around us today. We provide end-user support as well as security and management services to ISPs. Our customers include:

  • Internet Service Providers
  • Network Service Providers
  • Managed Service Providers

CDN PROVIDERS

Content Creation, Delivery & Media services

CDN Providers are required to support many business demands and have a lot of surge capacity as well as surges in customer support demands at particular times. We understand this at Bobcares. Our customers include:

  • Content Delivery Networks
  • Content Creation Companies
  • Media Companies

Supported technologies

We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. See all supported technologies.

CHAT WITH US

Bobcares services are rated highly

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Rated 4.7 / 5 based on 375 reviews.
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Rated 4.6 / 5 based on 98 reviews.

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