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WordPress XMLRPC Attack – How to safeguard your website?

by Sijin George | Nov 17, 2018 | Server Administration, WordPress

WordPress attacks increased by 74% from last year! This alarming rate of website attacks mainly happen when the WordPress installation do not follow proper security practices. And one of the common ways to hack such websites is by “WordPress XMLRPC...

How to fix “smtp error: could not authenticate” in PHPMailer

by Lakshmi Vijayakumar | Nov 16, 2018 | Server Management

PHPMailer is a great tool to send emails safely and easily using SMTP authentication. But, sometimes this may fail due to incompatible server settings or incorrect SMTP configuration. “smtp error: could not authenticate” is one such problem reported by...

Naxsi vs ModSecurity – Which is the best for me?

by Sijin George | Nov 16, 2018 | Server Management

Cyber criminals hack nearly 50000 websites a day! That is why, most Web Hosts need to enable firewall programs like ModSecurity, NAXSI etc. to defend these server hacks. Although both of them are free, the choice of Naxsi vs Modsecurity depends largely on the server...

How to fix “Insecure Permissions Check” warning in WHMCS

by Lakshmi Vijayakumar | Nov 15, 2018 | Server Management

Maintaining business systems can be really hard. When it comes to billing software like WHMCS, security is a crucial aspect. You can’t take risk with sensitive information like customer data, credit card data, etc. At Bobcares, our Server Engineers periodically...

Migrating emails to Plesk – Here’s how to do it

by Sijin George | Nov 15, 2018 | Plesk, Server Administration

Migrating the entire domain is pretty easy with Plesk Migration tool. At times, when customer changes only their email provider, there is a need to migrate only email contents. Doing this selective migration may not be easy and often end up in broken email accounts....

How to fix PHP 502 bad gateway error in websites

by Reeshma Mathews | Nov 14, 2018 | Server Administration

“My WordPress site is getting lot of bad gateways when trying to edit the back end. Please fix.”   Recently, we were contacted by a customer who was getting PHP 502 bad gateway error when trying to update his website. In our role as Technical Support...

Quick fix for “Invalid login credentials” error in Magento connect

by Lakshmi Vijayakumar | Nov 14, 2018 | Magento, Server Administration

My Magento connect panel shows “Invalid login credentials”. I checked the username and password 10 or 20 times and it’s correct. Please help!! That was a recent support request we received at our Outsourced Tech Support services where we resolve...

ClamAV Directadmin Integration – Here’s how to do it

by Sijin George | Nov 13, 2018 | DirectAdmin, Server Administration

All Web Hosts need a mechanism to defend malware and virus attacks on their servers. One of the popular choices is ClamAV. It is a free antivirus tool that helps to scan emails on DirectAdmin servers. But, the downside is that, it works mainly via command line. So,...

DirectAdmin to cPanel migration : Best practices

by Sijin George | Nov 13, 2018 | cPanel, cPanel migration, DirectAdmin

WHM’s transfer tool is a great way to migrate accounts from DirectAdmin to cPanel. Often, when the website content is very large, migration with this transfer tool can fail. Here, one possible workaround is to migrate account manually. At Bobcares, we help...

“Relay access denied” error in Office 365? Here’s how to fix it

by Lakshmi Vijayakumar | Nov 12, 2018 | Server Management

Email errors are quite confusing. “550 5.4.1 Relay Access Denied” is one such error website owners see in Office 365 servers. Here, you know that something is not proper as you see “Access Denied” in the error. But where the problem lies? At...
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