by Reeshma Mathews | Nov 23, 2018 | Server Management
“We’re having high overload in the php fpm service (it loads the 16 VCPU with 100%). I’ve to restart the service 4 times. We need your help.” We got this request recently from a server owner who was facing high CPU load due to PHP-FPM...
by Lakshmi Vijayakumar | Nov 22, 2018 | FTP, Magento, Server Administration
None of my store changes that I’ve made are visible! Is it Magento cache? That was a recent support ticket we received at our Outsourced Technical Support department where we resolve support queries for web hosting providers. Magento store owners change the...
by Sijin George | Nov 22, 2018 | FTP, Server Management
Member Login Username: Password: File Transfer Protocol (FTP) is a great way to share files and directories. With additional options to transfer large files, resume from failed transfer, scheduled uploads etc. FTP is quite popular. But at times, these transfer may not...
by Lakshmi Vijayakumar | Nov 21, 2018 | Plesk
I can’t access my Plesk panel. It shows a “Bad gateway” error. Something is wrong with my system. Please help!! That was a recent support ticket we received at our Outsourced Technical Support services where we resolve support queries for web hosting...
by Sijin George | Nov 21, 2018 | Server Administration
A stitch in time saves nine! This is perfectly applicable in the case of server security vulnerabilities. SSLv3 is a weak method of data transfer between servers. And this can cause leakage of sensitive data from the server. That’s why, we help our customers to...
by Sijin George | Nov 20, 2018 | Server Administration
Email errors are quite frustrating especially when you do not know why it is happening! Though the bounce mail show some error text, that will just serve as a pointer to the possible reasons for the error. One such error is “Destination smtp server rejected the...
by Sijin George | Nov 20, 2018 | Plesk, Server Administration
Losing website data is really critical, when your business reputation depends largely on the online presence. Therefore, it comes handy to have proper website backups during server hacks, hard disk crashes etc. Control panels like Plesk Onyx provides different ...
by Lakshmi Vijayakumar | Nov 19, 2018 | cPanel, Server Management
For large Cpanel web hosting providers, manually managing invoice generation, server additions, account creation, deletion, etc. is a tedious task. Billing automation tools like “WHMCS” help Web Hosts to complete these tasks in a jiffy. But, sometimes a version...
by Lakshmi Vijayakumar | Nov 19, 2018 | Server Management, WordPress
WordPress website owners prefer the built-in “wp_mail()” function, because they can send emails easily. But, sometimes wp_mail() function doesn’t work properly due to server security restrictions, IP blacklists, etc. “My wp_mail() function not...
by Sijin George | Nov 17, 2018 | Plesk, Server Administration
Control panels like Plesk offer many file transfer options like File Manager, FTP, WebDAV etc. And the choice depends on the upload requirements of each user. Uncommon, but convenient, WebDAV supports features like file locking, user restrictions etc. Plesk WebDAV...
