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301 redirect dns record – How we fix its errors?

by | Feb 17, 2021

301 redirect DNS record method is ideal if you want to redirect one website traffic to another permanently in the same server.

They are permanent redirects that can be done through DNS records. Moreover, this type of redirect is highly recommended for SEO ranking.

At Bobcares, we receive requests regarding 301 redirect creation and its errors as a part of our Server Management Services for web hosts and online service providers.

Today, let’s see how our Support Engineers create the 301 redirects and fix their issues.


How to create a 301 redirect DNS record?

Now, let’s see how we can create a 301 redirect by adding the DNS records.

We add the below DNS record to create a redirect from to IN A x.x.x.x IN CNAME


Common errors related to 301 redirect DNS record

Now let’s see some of the common errors that are related to 301 redirects.


1. Incorrect DNS

For any website to load successfully, it should have correct DNS records. Sometimes, few customers do make some mistakes in updating the right DNS records.

Entering a wrong DNS record will lead to failure in loading a website in the browser.

So our Support Engineers initially check for the right DNS records and then update them accordingly. Updating the correct record will fix the website redirect issue.

Recently, one of our customers approached us telling us that the website redirect isn’t working well. When checked, we found that the A record of the domain was pointing to an IP whereas the CNAME record for www was pointing to another website. This redirect actually doesn’t work. Below is an example of how the record looked: IN A x.x.x.x

We updated the record with the right ones and they are as below. IN A x.x.x.x IN CNAME

This ensures that when the website is called, it will be redirected to


2. Implementing two redirect methods Omission of anyone redirect method

We can create 301 redirects either via DNS records or via the .htaccess file. However, we can follow only one method to create the redirect.

In case if both the methods are implemented then the website will throw an error “Too many Redirects”.

If the customer is using two methods to create the redirect then we must remove one among them.

We can simply delete the .htaccess file which contains the redirect rule or else we can only remove the redirect rule present in the .htaccess file.

By doing this, the redirect will initiate only from the DNS records and no redirect methods fluctuate.

[Still, experiencing issues with 301 redirect DNS record? We’ll help you in fixing it]



In short, we must create the redirects carefully, so that we don’t lose the traffic. 301 redirect DNS records are the best method that we can implement for achieving a good redirect. Today, we saw what the 301 redirect DNS record is and what are some of its common errors and fixes.


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