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Acronis “Could not write value to key” error – How to resolve

by | Jun 25, 2021

Wondering how to resolve Acronis “Could not write value to key” error? We can help you.

Here at Bobcares, we handle requests from our customers to fix similar errors as a part of our Server Management Services.

Today we will see how our Support Engineers fix this for our customers.

 

Acronis “Could not write value to key” error

If you are installing Acronis True Image(any version) in Windows, installation fails with below error:

Error 1402. Could not open key: <RegistryKeyPath>. Verify that you have sufficient access to that key, or contact your support personnel.
or
Error 1406: Could not write value <Value> to key <RegistryKeyPath>.

It is causes when user you are running installation under does not have enough permissions over the registry key specified in the error message.

 

How to resolve it?

Let us go through the steps followed by our Support Techs to resolve the error.

  • Firstly, check the error message and note the registry key which needs to be corrected.
  • Then, open the Windows Registry Editor: Start -> Run -> regedit.exe
  • Navigate to the key indicated in the error message (typically located under HKEY_LOCAL_MACHINE).
  • Then, right-click on the key folder and select Permissions.
  • In the Permissions dialog box, click Add.
  • In the Select Users, Computers, or Groups dialog box, enter the specific username that you are logged in as, and then click OK. You can also use the Everyone user.
  • Next, select Allow for the Full Control checkbox and click Advanced.
  • Select the Replace all child object permissions with inheritable permission from the object option, click Apply and then OK.
  • Finally, run the installation again.

 

[Need more assistance with Acronis? We can help you]

Conclusion

In short, today we saw how our Support Techs resolved Acronis “Could not write value to key” error .

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