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Secure your Windows 2003 and 2008 servers from WannaCry ransomware

by Reeshma Mathews | May 17, 2017 | Server Administration

WannaCry ransomware is all over the news now, causing the internet world to shake in doubt and fear. With over 200,000 computers in 150 countries being affected, the damage is really wide-spread. For businesses and servers that are affected by this malware, the impact...

3 salient features that help us deliver outstanding multi-channel support for web hosts

by Reeshma Mathews | Mar 28, 2017 | Server Administration, Technical Support

Different customers prefer different modes of communication. While one person may be comfortable typing emails, other one may prefer a direct phone conversation. Urgency of the support request, convenience of the customers and availability of the channel also...

3 prime ingredients that help us deliver web server support par excellence

by Reeshma Mathews | Mar 10, 2017 | Server Administration, Server Management, Technical Support

Web servers plays an integral role in web hosting, as they help render lightning fast websites for online businesses. But improperly configured or inadequately maintained web servers can cause website downtime and loss. In our role as Outsourced Tech Support for web...

How to backup cPanel server to avoid a business catastrophe

by Reeshma Mathews | Feb 24, 2017 | cPanel, Server Administration

Server owners often encounter disasters in the form of hard drive crash or network failure. To safeguard their business, its crucial for hosting providers to minimize the calamities caused, mainly downtime and data loss. In our role as Outsourced Tech Support for web...

What is Amazon EC2 Elastic IP and how to manage them efficiently

by Reeshma Mathews | Feb 22, 2017 | Server Administration, Technical Support

AWS EC2 instances are computing services that can be used to host web services and applications. These instances belong to an Amazon virtual cloud and they can be accessed with the help of IPs in your specified range. In our role as Outsourced Tech Support for web...

10 tips to prevent database corruption in your web hosting servers

by Reeshma Mathews | Feb 6, 2017 | Server Administration, Technical Support

Many websites run database-driven applications, and a single missing entry in these tables can lead to website downtime. Database corruption is an alarming scenario for webhosts, who end up spending time and effort repairing and restoring their customer databases. At...
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