by admin | Jan 29, 2009 | cPanel, Technical Support
Security should be a key factor when choosing the hosting support company for your Web hosting business. The support team should be able to ensure you complete protection of the server information that you submit to them. An overall protection framework is the...
by Hamish Oscar Lawrence | Jan 19, 2009 | cPanel, Technical Support
Every industry looks forward to improving its customer experience by introducing new tools and software. This applies to the Hosting Industry as well. In the Web Hosting field, what would make a host stand apart from the rest would be the tools and the software that...
by Hamish Oscar Lawrence | Jan 12, 2009 | cPanel, Technical Support
If you were to glance through any Web Hosting Business plan, you’ll notice a prominent operational expense for Technical Support. Staff cost is usually the Number One operational expense for a Web host, which is followed by Server purchases and Bandwidth....
by Hamish Oscar Lawrence | Jan 9, 2009 | cPanel, Technical Support
Why do business with an ISO certified company? ISO 9001 certification is the international language of quality. An organization with ISO certification stands out from others in the competitive market. You don’t require to give a second thought about doing business...
by Hamish Oscar Lawrence | Dec 30, 2008 | cPanel, Server Administration, Technical Support
Annual Ping-Pong competition in our office has become tougher over the years. We’ve a lot of really good players and the competition is tough right from the first round onwards. This year, we had over fifty players competing for the championship. I’m sure,...
by Hamish Oscar Lawrence | Dec 19, 2008 | cPanel, Technical Support
Does your support team get questions like – How do I reset my password? How do I update my credit card details? I am not able to send mails from my mail client. These could be some of the many questions your customers would be asking. Your customer support team...
