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Smart Working for *nix Administrators

by admin | Jun 7, 2008 | cPanel, Server Management, Technical Support

“Working smart” means to work in the most efficient manner, improving productivity which in-turn results in lesser working hours. Increased productivity at works gives better job satisfaction and ultimately a huge change in the quality of life. This...

Leaner is better: 10 ways for hosts to improve business efficiency

by admin | Mar 14, 2008 | cPanel, Server Management, Technical Support

Sangeetha Naik, the Co-Founder of Bobcares and Tobby Davasia, Member of the Executive Team in Bobcares, spoke on this topic in WebhostingDay-2008 work.SHOP. Read the session presentation here About the authors: Sangeetha Naik is coFounder and Board member, Poornam...

IDS (Intrusion Detection System)

by admin | Jan 2, 2007 | cPanel, Server Administration, VPN, WordPress

Has your data been stolen? Did you even notice it? Prevention is better than cure. A good intrusion detection system that detects stealthy movements will help you. Intrusions to your corporate network can be blocked by the implementation of IDS. It can be very...

Installation, Configuration and Administration of Plesk 7.5 for windows (part 1)

by admin | Jun 24, 2006 | cPanel, Plesk, Server Administration

This article explains installing Plesk 7.5 on Microsoft Windows 2003 Server. Subsections Installing Plesk Configuring Plesk Performing Administration Tasks Managing Hosting Plesk Binaries Installing Plesk Before Installation Plesk 7.5 installation requires Microsoft...

Going beyond Customer Service

by admin | May 1, 2006 | cPanel, Server Management, Technical Support

‘Customer is the king’ is the catch-line for successful companies. This article gives an insight on how to treat the ‘king’. Words like Customers satisfaction and Customer delight are used quite often nowadays. A product has an expected level...

Recipe for a Delightful Customer Experience

by admin | Apr 27, 2006 | cPanel, Server Management, Technical Support

Surprises usually come from places least expected. I got one a couple of weeks back, as an email from one of our Clients nominating a Sr. Engineer (working in Bobcares) for our monthly Employee award programme. The reason? Simple Customer delight. Here is a snippet...
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