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How outsourced customer support improves customer retention in your hosting business

by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management

“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...

How fast VM provisioning help cloud providers boost their business

by Reeshma Mathews | Aug 3, 2017 | Server Administration, Server Management

With most businesses moving online, customers started expecting their servers to be provisioned in a few minutes. That was when the demand for virtualization sky-rocketed, as it enabled creation of server instances in just a few clicks. For big cloud service providers...

One click button to reboot VM via the WHMCS oVirt interface

by Reeshma Mathews | Jul 29, 2017 | ovirt, Server Administration

Web hosts are now rapidly moving on to virtualization solutions to provide cheap and easily scalable hosting services such as VPS hosting, to their customers. In our role as Outsourced hosting specialists for web hosts, we help setup and maintain a suitable...

What to do when your PHP sites running on PHP-FPM stop working

by Reeshma Mathews | Jul 15, 2017 | Server Administration

A single downtime or error can badly affect an online business. In our role as Outsourced hosting support specialists for web hosts, we encounter and resolve many web server issues in our customers’ servers. Most webservers such as Apache, NginX etc. make use of...

How to handle multiple project management for WordPress without incurring software conflict

by Reeshma Mathews | Jul 13, 2017 | Docker, Server Administration, WordPress

Being the most popular CMS for websites, WordPress development and management has an important role in online businesses. WordPress project management is a common task we perform as a part of our custom software development services. Many often, development companies...

Using WordPress Docker containers to prevent project delays

by Reeshma Mathews | Jul 13, 2017 | Docker, Server Administration, WordPress

WordPress customization and plugin development is a common task we perform in our custom software development services. A typical WordPress development workflow starts with setting up development environment to uploading the bug-free code to the live website. The...
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