by Reeshma Mathews | Aug 6, 2016 | Server Administration, Technical Support
Getting a new customer is multiple times harder than retaining one. But customers would stay only if they receive top quality support service. In web hosting support, slow responses and recurring issues often lead to customer attrition. That’s why quality...
by Reeshma Mathews | Aug 2, 2016 | Server Administration, Technical Support
Your customers wont love you for bad service, but your competitors will. That’s why its crucial to hire the best server management company that would help you assure excellent customer service. In our role as Outsourced Tech Support for web hosts, we manage the...
by Hamish Oscar Lawrence | Feb 1, 2009 | cPanel, Technical Support
ISO 9001:2000 is a quality management system, which focuses primarily on the importance of meeting customer satisfaction in an organization. Every ISO 9001:2000 organization should have a quality policy, which is the reflection of the organization’s commitment...
