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MailBox quota exceeded email error – Top 5 causes, and how to fix it

by Visakh S | Aug 8, 2018 | Server Management

Bobcares.com provides Server Support to Web hosts and other hosting providers. Part of our services involve resolving technical support queries posted by hosting users. A common support query posted by end users is – Emails bouncing with the error “550...

Cloud Hosting Support – Hire inhouse or outsource?

by Visakh S | Jul 30, 2018 | Technical Support

Cloud hosting is here to stay. The cloud-enabled SaaS, PaaS and IaaS keep growing year on year (13.38% as per Gartner 1). And people adopt it because it’s easy to setup and use. You can get a web server online in 3 clicks. But that doesn’t mean cloud...

Top 4 benefits of using a Dedicated Support Team

by Visakh S | Jul 13, 2018 | Outsourced Support, Server Management

Running an online business is hard. You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what...

Dedicated vs Shared support services – What should you choose and why

by Visakh S | Jul 7, 2018 | Technical Support

Every business comes to a point when it must hire extra staff to support its growth. Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more. There are two popular models of working for...

What is Dedicated support (aka Dedicated service)?

by Visakh S | Jul 6, 2018 | Outsourced Support, Server Management

Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more. That is why many companies outsource at least a part of their business activities to an external...
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