by Reeshma Mathews | Sep 22, 2017 | Server Administration
Customers prefer phone support when they are in a hurry or want to multi-task. Having to wait in queue for long to connect to the support team, can easily piss them off. The success of a phone support depends on how soon the customers can connect to the support. Here,...
by Reeshma Mathews | Sep 18, 2017 | Server Administration
A fast server with high uptime – that’s the dream of every web host! But in real-world scenarios, nightmares do happen in the form of an unexpected server crash or a DOS attack to the web server. To diagnose and resolve server incidents in no time, it is...
by Reeshma Mathews | Sep 16, 2017 | Server Administration
Most web hosting companies maintain a support help desk to interact with their customers. Help desks also help to keep track of all the customer support history and can also be integrated with their billing system. But installing a help desk alone, won’t...
by Reeshma Mathews | Sep 14, 2017 | Server Management
Everyday, around 30,000 websites are getting hacked (source Sophos Lab). You wouldn’t want your business to be one among them. With new malware and threats emerging on a daily basis, one should always be on a constant alert. By hiring an expert server security...
by Reeshma Mathews | Sep 13, 2017 | Technical Support
Emails are cheap, reliable and very convenient, which makes them the most preferred form of business communication. Marketing, sales, order processing, reminders, alerts, all these can be handled via emails. For web hosts, the email mode of support enables them to...
by Reeshma Mathews | Sep 12, 2017 | Server Management
Many web hosts prefer Linux servers due to security, stability and open source factors. But even Linux servers come with vulnerabilities and other server issues. That makes it vital to have an efficient Linux server management services to manage your servers....
by Reeshma Mathews | Sep 11, 2017 | cPanel, Server Management
Customer loyalty doesn’t come easy. Customers are always on the look out for better services. To ensure that your customers stay with you always, you need to maintain the service quality throughout. The biggest challenge that web hosts face, is to keep their...
by Reeshma Mathews | Sep 11, 2017 | cPanel, Server Administration
Many large IT organizations are spread across different locations and data centers, for redundancy and uptime requirements. Remote Infrastructure Management (RIM) Services helps to efficiently manage this IT infrastructure from a remote location. RIM helps small and...
by Reeshma Mathews | Sep 9, 2017 | Server Management
Servers are the back bones of every online business. You won’t be able to ensure a smooth hosting experience to your customers if your servers are always coughing and crying. Having an efficient outsourced server management services for your servers is...
by Reeshma Mathews | Sep 9, 2017 | Plesk, Server Management, Technical Support
Plesk is one of the commonly used control panels in web hosting servers. Bobcares engineers help web hosts provide a smooth hosting experience to their customers with our efficient Plesk server management services. Anything from an undetected hardware error to a DOS...
