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How to disable automatic invoice mails in Blesta

by Reeshma Mathews | Jun 27, 2017 | Server Management

In our role as Server Support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. Blesta is a customer management, billing, and support system for web hosting providers, which is being...

Fixing error “Access to API is disabled” in Plesk servers

by Reeshma Mathews | Jun 26, 2017 | Plesk, Server Administration

In our role as Server support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc. With our years of experience and expertise handling the various control panel related issues in servers. we’ve been able...

How to fix ‘WordPress error: Call to a member function do_action()’ in Plesk servers

by Reeshma Mathews | Jun 26, 2017 | Plesk, Server Administration, WordPress

In our role as Outsourced hosting support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc. With our years of experience and expertise handling the various control panel related issues in servers....

What is clustered hosting? How to set it up for your web hosting?

by Visakh S | Jun 26, 2017 | Server Management

Clustered web hosting is the latest trend in hosting industry, where cluster of multiple servers have replaced a single dedicated server in hosting the web sites. In our role as Server Support Techs for web hosting companies, we configure and manage hundreds of...

How to fix PBAS error ‘The specified language pack is installed but not enabled’

by Reeshma Mathews | Jun 24, 2017 | Server Administration

In our role as Server support specialists for web hosts, we perform VPS provisioning services, along with configuring and managing these instances. Recently we faced an issue with a new order in PBAS (Plesk/Odin Business Automation Standard). It failed to provision...

How to disable custom user.ini files in public_html for Easyapache 4

by Reeshma Mathews | Jun 24, 2017 | Apache, Technical Support

In a recent post on how to allow users to configure their custom PHP settings, we discussed the steps to enable custom php ini in cPanel servers with suPHP using EasyApache 4. But in a shared server environment, it is usually not advisable to allow customers to have...

How to fix WHMCS error “Admin Email Notification Sending Failed”

by Reeshma Mathews | Jun 24, 2017 | Technical Support

Managing the customer accounts and provisioning orders via hosting platforms such as WHMCS, is a key task that we perform in our role as Outsourced hosting support specialists for web hosts. WHMCS sends notifications to users and admins in the server, in many...

How to fix cPanel backup error ‘Connection to remote server stalled’

by Reeshma Mathews | Jun 23, 2017 | cPanel, Server Administration

Backups can be stored in any location, from the same server to a remote one. For redundancy and better reliability, we recommend storing backups in remote locations. Remote backups can be configured via FTP or other backup scripts. During the backup process, server...

How to fix when cPanel temporary URL is not working in Litespeed servers

by Reeshma Mathews | Jun 23, 2017 | cPanel, Litespeed, Server Administration

In cPanel servers that are running Lightspeed web server, we recently came across an issue after the latest cPanel update. The temporary URLs to access domains (IP/~username) stopped working. While temporary URLs are disabled in some servers to protect bandwidth and...

How to resolve cPanel backup failure error ‘Couldn’t write to remote file: Failure’

by Reeshma Mathews | Jun 23, 2017 | cPanel, Server Administration

Backups are inevitable for business uptime. Disasters such as a hard disk crash, may strike any moment, and having latest server backups handy helps in getting your business back and rolling without much downtime. But many often, web hosts configure backups, but never...
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