by Reeshma Mathews | Jun 22, 2017 | cPanel, Server Administration
While running a cPanel hosting business, many often you may get contacted by your customers who complain that they can’t access cPanel. Inability to access cPanel can hinder with their website updates and other functions, thus causing customers to complain. In...
by Reeshma Mathews | Jun 22, 2017 | cPanel, Technical Support
cPanel/WHM is the most commonly used control panel in hosting industry. In our role as outsourced hosting support specialists for web hosting companies, we resolve many errors related to the control panels. Using the WHM, it is easy manage various services in the...
by Visakh S | Jun 21, 2017 | Plesk, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. Along with providing end-user tech support, we help web hosts troubleshoot errors in hosting systems such as Billing Software, Ticketing System, Control Panel, and more. We’ve recently...
by Visakh S | Jun 21, 2017 | cPanel, MySQL, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. As part of our services, we regularly update applications and operating systems of web hosting servers to keep them secure. When executing a control panel upgrade in some cPanel/WHM servers, an...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
Failed to start service : Failed to start BIND : Starting named: [FAILED] This is a commonly seen errors in web servers, when your DNS service fails to start. As DNS is vital for your websites to resolve, ‘named failed’ obviously means your websites have...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server. Wrongly entering your account password multiple...
by Visakh S | Jun 20, 2017 | cPanel, DirectAdmin, Technical Support
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
by Visakh S | Jun 20, 2017 | cPanel, Server Administration
Bobcares.com provides Server support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version. In some cPanel/WHM and CentOS servers, we’ve faced the error Error: xz compression...
by Visakh S | Jun 20, 2017 | Technical Support
Bobcares.com provides outsourced hosting support to web hosting companies. Many customers specifically ask for L2 hosting support when they sign up with us, but we’ve seen a lot of difference in the way each customer interprets L2 support. Today, we’ll...
by Reeshma Mathews | Jun 20, 2017 | Technical Support
In our role as outsourced hosting support specialists for web hosts, a major task that we perform is the hardening of server and other critical web hosting apps such as the billing portal to prevent hacking, malware infection and vulnerability exploits. HostBill is...
