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cPanel mail users frequently reporting “Increment Connection Ratelimit” errors? Here’s what you need to do

by Visakh S | May 7, 2015 | cPanel, Technical Support

  Increment Connection Ratelimit – ispip.net (local.home) [XX.XX.XX.XX]:61647 because of RBL match JunkMail rejected – ispip.net (local.home) [XX.XX.XX.XX]:61647 is in an RBL, see http://www.spamhaus.org/query/bl?ip=XX.XX.XX.XX SMTP connection from...

3 reasons why Django is the ideal development platform for startups

by Visakh S | Mar 30, 2015 | Server Administration

One of the common questions startups ask us is, “What technology should we use?” For startups, speed of development is key. Most startups work on a limited budget and within a small window of opportunity. For such situations, we recommend Django as the...

Web application security – Why startups can rely on Django security for their SaaS applications

by Visakh S | Mar 24, 2015 | Server Administration

A tech startup got in touch with us recently to evaluate their technology options for a SaaS application. It had a predominant e-commerce component, and the startup needed an easily maintainable, secure frame work to build their application. After considering all...

Agile infrastructure security – How central configuration management was used to quickly patch GHOST glibc vulnerability in data centers

by Visakh S | Feb 7, 2015 | Server Administration

GHOST vulnerability of Glibc was disclosed on 27th Jan. As with any breaking news about vulnerabilities, the initial reports were muddled about the severity of impact, and the extend of exploits running in the wild. Bobcares Dedicated Linux Systems Administrators...

E-commerce server optimization – How a Magento e-commerce website was optimized for less than 2 seconds load time

by Visakh S | Feb 7, 2015 | Magento, Server Administration

In our previous post we covered how our Linux Systems Administrators shed 5 seconds off in website load time for a Magento e-commerce website. Here we’ll continue the discussion on how server side optimization further reduced it to a 2 second loading website....

High performance e-commerce website – How a Magento e-commerce website was optimized for less than 2 seconds load time

by Visakh S | Feb 7, 2015 | Magento, Server Administration

The call came through our emergency support channel. A Magento e-commerce website was seeing an increase in bounce rates (87%) and a dip in conversion rates. Analytics tools correlated the increased bounce rates with high page load times. A preliminary analysis showed...

Burning in your new server : How server hardware load testing helps us improve data center infrastructure reliability

by Visakh S | Jan 29, 2015 | Technical Support

The data was conclusive. The servers orion-47, orion-50 and orion-52 needed RAM upgrades. In the past one month their RAM usage has mostly been above 85% and was showing an increasing trend. Swap usage has grown by more than 20% and it was resulting in higher I/O wait...

Safe data recovery : Dos and Dont’s of rebuilding RAID arrays in data centers after a hard disk drive failure

by Visakh S | Jan 28, 2015 | Server Administration

It is unwelcome, it is tedious, but it is inevitable. Every service provider dreads a hard disk crash, and the downtime it can lead to, but it is one eventuality that will happen sooner or later. Today was one such day. A high priority alert notified our Dedicated...

GHOST hunting – Resolving glibc Remote Code Execution vulnerability (CVE-2015-0235) in CentOS, Red Hat, Ubuntu, Debian and SUSE Linux servers

by Visakh S | Jan 27, 2015 | Server Administration

Reports are coming in from our Dedicated Linux Systems Administrators about an evolving threat, disclosed earlier today. A heap buffer overflow vulnerability in GNU C Library (glibc), allows remote or local actors to execute arbitrary code under the privilege of user...

Surviving the blue screen of death – How a Hyper-V Windows VPS fatal error was resolved

by Visakh S | Jan 23, 2015 | Technical Support

“I did nothing. It just crashes all the time!” So began a professional administration request at the help desk of a data center we managed. The customer’s unmanaged Windows 2008 R2 VPS started crashing one fine day without any apparent reason. The...
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