by Visakh S | May 3, 2014 | Server Administration, Technical Support
Its a fine week end, and internal training sessions are on in full swing, here at Bobcares head quarters. Today’s hot topic is cloud server administration. The trainer today drew an interesting parallel between a cloud server and Bobcares managed services. He...
by Visakh S | Apr 20, 2014 | Server Administration
It might seem simple, but not many web hosts realize the good sense in maintaining a news area. Along with giving you a great way to show case your updates to the servers, and innovations in the business, you can reduce the number of trouble tickets during a downtime...
by Paul Fernandez | Mar 16, 2014 | Server Administration
I encountered this issue one Saturday afternoon, on which I happened to be working. Being a Saturday, I expected a relatively quiet day at the office. This was why, I was initially surprised when our monitoring software reported that there were more than 3500 mails...
by Farhath Fathima | Jan 20, 2014 | Server Management
WHMCS is an awesome piece of software, and already a hot favorite of web hosting companies. The features it provides are more than sufficient for an average host to run his business. However, the environment of each host is unique in terms of market, vendors, and...
by Visakh S | Dec 10, 2013 | Technical Support
So, you have configured your server with backup. Thats great! Most sysadmins are pretty confident about their backup systems, but is it really adequate? See how our 24/7 support team helps you! Here are a few questions to ask yourself: 1. Are you sure the backups are...
by Visakh S | Nov 15, 2013 | Server Administration
Bob’s World Clock on Nov 13th crossed a critical milestone by reaching 15,000 android users. It coincided with the release of version 2.0.6 of the app. This is a major milestone for the app, and the development team is ecstatic about the usage stats. The world...
by Visakh S | Sep 1, 2013 | Server Administration
A cron job is the first bit of magic a new webmaster would see in a web hosting account. You tell the server to run a script at scheduled times, and it gets done. Updates happen automatically, data gets filled in automatically, and mails get sent right on schedule....
by Visakh S | Aug 22, 2013 | Server Administration
Gmail is one of the most reliable and reputable mail services. So it piqued our tech team when our billing division reported that Google seemed to think our server is a spam source. We routinely keep track of all spam black lists, and were quite sure that the server...
by Visakh S | Aug 17, 2013 | Server Administration
The time was 7:30 am. All was set. Everyone at the front desk waited with bated breath. It wont be long now, and I should make my move. Right on schedule, the sunshine yellow Tata Nano pulled up, and Agni stepped out for his tightly packed schedule at office. All...
by Visakh S | Jul 26, 2013 | Server Administration
The sysadmin day this year was greeted with a good measure of excitement here at Bobcares. Techs were found hanging out during coffee breaks relating tales of tech support adventures. It varied from geeky technical adventures to touchy customer support anecdotes. But...